Phone Numbers Operations Specialist 2

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Phone Numbers Operations Specialist 2 based in India. As a Phone Numbers Operations Specialist 2, you will play a key role in managing global phone number operations and delivering seamless connectivity solutions to customers worldwide. You will work directly with customers and carrier partners to facilitate phone number porting, short code procurement, and Sender ID requests. As part of an international product operations team, you will help maintain the infrastructure that enables businesses and developers to communicate across the globe. You will investigate customer inquiries, resolve operational challenges, and manage complex issues while ensuring a high standard of service. Combining customer support expertise with technical and analytical skills, you will contribute to improving operational processes and service reliability. This is an opportunity to join a remote-first, collaborative environment where innovation, ownership, and customer satisfaction are highly valued.