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Clera

Senior Product Manager, SMB Platform

New York · Hybrid · FullTime · Engineering

$160K – $200K

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About the role

LLMsProduct ManagementSEOGo-to-MarketCompliance
ABOUT THE ROLE Join a fintech product team building a financial platform for small businesses. You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial tasks more easily. WHAT YOU'LL DO - Own the roadmap for customer-facing AI features that make financial work easier, faster, and more intuitive. - Improve the customer journey from signup through activation and ongoing engagement. - Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations. - Set strategy for integrations and APIs across accounting, payments, payroll, and business software. - Apply LLMs, agentic workflows, and automation to customer problems while balancing usefulness, accuracy, privacy, and risk. - Run experiments across onboarding, activation, adoption, and retention, using defined metrics to guide product decisions. - Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products. WHAT WE'RE LOOKING FOR - Product management experience appropriate to a senior role, with a bachelor's degree; an advanced degree or relevant analytical or technical background is preferred. - Experience building customer-facing products using AI, LLMs, or agentic workflows. - Experience building integrations, APIs, or platform products. - Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content. COMPENSATION & BENEFITS Base salary: $160,000 to $200,000 annually. Visa sponsorship is not available. LOCATION Hybrid role based in New York, New York, with 2 to 3 days onsite each week.