Harmony Playhouse Manager

Playhouse Manager  About the Harmony Playhouse Harmony Playhouse is a new community playspace for children ages 0-4 and their families, opening this December in downtown Brattleboro, VT. A project of the Brattleboro Littles Alliance with support from Interaction as the fiscal sponsor, Harmony Playhouse is a seasonal pilot project for winter 2026-2027 with potential for growth into an ongoing offering in Brattleboro. Our vision is to open a vibrant, welcoming, and fun place for young children and their grownups to gather, play, and build community in the cold months when outdoor play is more challenging. We are looking for two warm, outgoing, and organized staff members who are passionate about supporting families with young children in Brattleboro to run and operate the playhouse starting this December, with training and onboarding at the end of November.  Job Description  The Playhouse Manager has a broad range of responsibilities from visitor services as the primary staff person on duty, to day-to-day administrative work, to supporting the Playhouse Assistant. This job requires flexibility and willingness to complete many different types of tasks. This is a part time position with some flexible scheduling based on the playhouse’s staffing needs.  Job Requirements  - Understanding of how young children learn through play and hands-on experience with developing and running children’s programming.   - Ability to welcome all children and adults warmly and create a positive impression of the playhouse.  - High level of customer service skills and an approachable interpersonal style.  - Ability to communicate verbally and in writing with staff and community members in a clear, professional, and kind manner. - Familiarity with the Brattleboro Littles Alliance’s mission and values as a developing group as well as Interaction’s mission as the fiscal sponsor; ability to convey passion for missions to a variety of audiences.  - Creative and flexible team player who is able to problem solve and react quickly to changing priorities.  - Excellent organizational skills and attention to detail including scheduling tasks.  - Ability to work effectively in a busy location with frequent interruptions.  - Experience with payment processing - Ability to sit at a desk and view a display screen for extended periods of time.  - Light lifting and carrying (up to 20 pounds), walking, standing, and sitting.  - Occasional bending, kneeling, and reaching.  Job Responsibilities  - Community and Staff Relations  - Lead communication with staff and the public, answering questions concerning community and playhouse events, member accounts, etc.  - Develop and maintain positive relationships with current and potential partners, families, and staff.  - Train, supervise, schedule, and mentor assistant and volunteers to ensure high quality and safe programs.  - Program Responsibilities - Work directly with the BLA to advance the playhouse’s educational mission by mapping out educational initiatives, programs, and schedules.  - Provide content, planning, and support for special events and support for space enhancement.   - Participate in the development, facilitation, and evaluation of all aspects of the playhouse’s educational programs.  - Office and Administrative Responsibilities  - Report weekly to Harmony Playhouse Steering Committee and collaborate on Playhouse operations with Steering Committee members.  - Maintain the organizational calendar, ensuring that setup and signage are in place for the smooth operation of each day’s scheduled activities.  - Check the email, mail, and voicemail daily and respond to emails and phone calls from customers, partners, staff, etc. Process incoming and outgoing mail.  - Schedule building/event room rental requests for organizations or events. Larger rentals including after hours building rentals are organized with BLA.  - Take and accurately record bank deposits from the register and record and bring cash to Interaction for deposit.  - Manage inventory of office, playhouse, and cleaning supplies and request purchases from Harmony Playhouse Steering Committee as needed.  - Customer Service and Playhouse Functions - Welcome and serve as reception to customers, members, and the public in person and via phone.  - Provide efficient and professional customer service, being courteous, polite, and helpful at all times when representing the BLA and the playhouse. - Promote memorable play experiences by directly engaging with children and families to maximize their learning and enjoyment in the playhouse.  - Collect and process payments for entry tickets, donations, memberships, and events as needed.  - Guide families through the membership or event rental processes; communicate with families and answer inquiries about programs and events.  - Clean space after each day and deep clean space once per week with attention to detail in cleanliness - Secure the building at the close of each working day; turn off lights and appliances according to protocols and lock all entrances. - Perform other related duties as assigned.  Anti Discrimination Policy The Brattleboro Littles Alliance does not unlawfully discriminate internally (in its administrative and program operations) or externally (in provision of services) on the basis of race, political orientation, religion, gender, sexual orientation, age, national origin, ethnicity, ancestry, marital status, veteran status, or mental or physical disability or any other status prohibited by applicable law.  Successful applicants will pass a standard background check. Pay Rate and Schedule:  Hourly Salary: $26 Hours: 17-20 hours per week, additional hours when birthday parties or events are scheduled Term: November 30 - April 30 with the potential for a later end date Schedule: Availability to work at least one weekend day and several afternoons each week, staff will be required to work some holidays/school closure days (days to be determined)