Jr. Helpdesk Role(1 yrs min. exp)_Denver CO

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. We are looking to fill a position for Help Desk support in Denver CO. Provides support to end users on a variety of issues. Identifies, researches,  and resolves technical problems. Responds to telephone  calls, email and  personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's  degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Should have knowledge of commonly-used  concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. In person interview is acceptable.