Jr. Helpdesk Support_Denver CO

Denver, CO, US · On-site · Contract

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About the role

ExcelCustomer Support

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. We are looking to fill a position for Helpdesk Support in Denver CO. Short Description: Seeking a Helpdesk Analyst who have understanding of Desktop Support and Software Licensing Services. Understands customer support, likes to work with people and can ensure that the customer is satisfied. Working knowledge of Excel spreadsheets. Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. One who can manage time and resources to meet assigned deadlines (Service Now Tickets). Requirements: • Minimum 1 Year of IT Experience. In person interview is acceptable