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Epsen Hillmer Graphics Co

Warehouse Team Lead

Omaha, NE, US · On-site · Full-time

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About the role

Customer Support
Epsen Hillmer is an Omaha-based, family-owned, and operated company with a 116-year history of creating custom labels for beverage, health/beauty, and household products throughout the country. The average longevity of our employees is nearly a decade, which reflects our people-first culture and company values. Additionally, we provide a comprehensive benefits package and growth potential!  We are seeking a hands-on and experienced leader to be our Shipping & Receiving Team Lead. In this role, you will ensure that all products are accurately packed, labeled, and shipped on time while maintaining an organized, safe, and efficient warehouse environment.  THE ROLE - HOURS: Monday-Friday 7am-4:30pm. Flexibility to work additional hours as business needs require. - PEOPLE LEADERSHIP: Lead, manage, and hold accountable all Shipping and Receiving team members to meet department goals and performance standards. Conduct weekly, quarterly, and annual L10 meetings with your direct reports to review goals, discuss priorities, and keep the team aligned. Write and administer annual reviews and quarterly conversations, with thorough documentation of performance, feedback, and developmental goals. Train, coach, and evaluate team members, and make sure they follow safety and company policies. - SHIPPING & RECEIVING OPERATIONS: Supervise and coordinate all shipping and receiving, including scheduling, packaging, labeling, and documentation. Verify incoming shipments for accuracy, quality, and damage, and communicate any discrepancies to vendors or internal departments. Make sure outgoing shipments meet customer specifications, deadlines, and company quality standards. - INVENTORY & SYSTEMS: Maintain accurate inventory of incoming and outgoing materials in Radius, keeping all data current and accurate. - SAFETY & WAREHOUSE: Oversee forklift operation, material handling, and warehouse layout for efficiency and safety. Maintain a clean, organized, and safe work environment in compliance with OSHA and company standards. - PROCESS IMPROVEMENT: Apply Lean principles to streamline processes, reduce waste, and improve workflow. Work closely with production, customer service, and scheduling to prioritize shipments and meet delivery commitments. Manage carrier relationships and coordinate freight pickups, tracking, and billing. - KNOWLEDGE: Previous experience in a similar role such as Warehouse Team Lead, Shipping & Receiving Supervisor, Shipping & Receiving Team Lead, or similar role. Minimum three (3) years experience in shipping & receiving while overseeing a team. is required. Printing industry experience is strongly preferred, along with working knowledge of offset, flexographic, or finishing operations. Familiarity with Lean, 5S, or daily improvement practices is preferred; willingness to learn and apply Epsen Hillmer's approach is required. - SKILLS: Strong understanding of freight logistics, inventory control, and material flow. Proven experience leading and managing a team; ability to provide feedback, direction, and accountability. Experience working in Radius or similar manufacturing software. Forklift certification or ability to obtain one. Excellent communication, organization, and problem-solving skills.  - ABILITIES: THIS ROLE IS ONSITE IN OMAHA, NE and requires the ability to work at our office at 132nd & L Street. Ability to lift and move 50 pounds, and to stand, bend, and walk for extended periods. Comfortable working in a noisy, rapidly evolving environment. A. Must be authorized to work in the United States and able to pass a criminal background check, drug/alcohol screen, physical assessment, and audio and color vision tests. Make decisions that support employee safety, product quality, customer satisfaction, and Epsen Hillmer's success, and live out our Core Values of Accountability, Dedication, Authenticity, and Willingness to Grow. - ACCOUNTABILITY: When you commit to something, you do it on time. Willing to have tough conversations in order to grow. Blame no one but yourself. - DEDICATION: Do what it takes. You do what's best for the team, not just you. Start answers with yes instead of no. - AUTHENTICITY: Make decisions when no one is watching as if everyone is. Humble approach. Bad news is better than no news. Integrity trumps profit. Willingness to Grow. - TRAINABLE: Step out of your comfort zone. Effectively give and receive feedback. Understand growth comes from both success and failure. At Epsen Hillmer, you will join an open and communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career and find professional prosperity. In addition to company growth opportunities, as an EHG employee, you receive more than just a paycheck. Total compensation includes your wage, comprehensive medical/dental and well-being programs, life insurance, generous paid time off, a retirement savings plan with a company match, and 8 paid holidays. Come grow with us by applying today! EEO: The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.