Turndown Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. - Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards   - Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures   - Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces   - Carry out evening turndown service.  - Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests   - Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership   - Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas   - Respond promptly and professionally to guest requests and housekeeping service needs   - Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures   - Ensure proper handling and security of guest belongings and hotel property at all times   - Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned   - Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences   - Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations   - Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence   - Perform additional duties as assigned to support hotel operations   - Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred   - Luxury hotel or upscale hospitality experience preferred   - Strong attention to detail and organizational abilities   - Ability to work efficiently in a fast-paced environment while maintaining quality standards   - Ability to work independently and collaboratively within a team-oriented environment   - Strong communication and guest service skills   - Ability to follow instructions, operational procedures, and cleaning standards consistently   - Professional appearance and positive attitude required   - Ability to maintain confidentiality and professionalism regarding guest information and belongings   - High school diploma or equivalent preferred   - Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required   - Must be legally authorized to work in the United States  All your information will be kept confidential according to EEO guidelines.