Spa Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. - Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas   - Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift   - Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards   - Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed   - Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences   - Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards   - Assist with laundry collection, linen organization, and distribution of spa supplies as assigned   - Respond promptly and professionally to guest concerns, requests, and service recovery opportunities   - Follow all sanitation, workplace safety, and hotel operational procedures   - Maintain confidentiality and professionalism while interacting with guests and team members   - Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned   - Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service   - Previous spa, hospitality, housekeeping, wellness, fitness, or guest service experience preferred   - Luxury hotel or spa experience preferred   - Strong organizational and time-management skills   - Excellent guest service and interpersonal communication abilities   - Ability to work independently and collaboratively within a team environment   - Professional appearance and polished demeanor required   - Ability to maintain cleanliness and attention to detail in guest-facing environments   - Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required   - High school diploma or equivalent preferred   - Must be legally authorized to work in the United States   All your information will be kept confidential according to EEO guidelines.