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Barback - Pool Lounge
New Orleans, LA, US · On-site · Full-time
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About the role
French
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
- Support Bartenders in delivering exceptional, efficient, and engaging poolside beverage service.  
- Maintain a fully stocked, clean, organized, and presentation-ready bar throughout service.  
- Restock spirits, beer, wine, mixers, juices, syrups, garnishes, glassware, cups, straws, napkins, ice, and other beverage supplies.  
- Prepare garnishes, juices, syrups, mixers, and other beverage components according to established recipes and standards.  
- Maintain adequate ice levels throughout service.  
- Assist with opening and closing the Pool Lounge bar and beverage service areas.  
- Assist with setup and breakdown of the bar for daily pool operations, VIP experiences, cabanas, private events, and special functions.  
- Remove used glassware, dishes, trash, and recycling promptly from bar and poolside service areas.  
- Maintain cleanliness and sanitation of bar tops, counters, coolers, sinks, storage areas, equipment, and service stations.  
- Assist with cleaning and maintaining bar equipment and tools.  
- Assist with receiving, organizing, rotating, and storing beverage products.  
- Maintain proper product rotation and storage procedures.  
- Assist with inventory counts, requisitions, waste tracking, and product accountability.  
- Monitor stock levels and communicate shortages or equipment concerns to leadership.  
- Safely transport beverage products, ice, equipment, and supplies throughout the hotel and pool areas.  
- Assist Servers and Runners with service support during high-volume periods.  
- Maintain knowledge of Pool Lounge food and beverage offerings.  
- Interact with guests warmly and professionally when appropriate.  
- Follow all applicable Louisiana alcohol regulations and responsible beverage service procedures.  
- Follow all hotel safety, sanitation, and pool-area safety procedures.  
- Maintain a polished and professional appearance consistent with Fairmont New Orleans standards.  
- Perform additional duties as assigned.
- Previous barback, restaurant, hospitality, or Food & Beverage experience preferred.  
- Previous luxury hotel, resort, pool, lounge, or upscale restaurant experience is an asset.  
- Basic knowledge of spirits, cocktails, wine, and beer preferred.  
- Strong communication and teamwork skills.  
- Highly dependable and able to work with minimal supervision.  
- Strong attention to cleanliness, organization, and detail.  
- Ability to work efficiently in a fast-paced environment.  
- Ability to remain professional and composed during high-volume service.  
- Positive attitude and willingness to learn.  
- Ability to work outdoors for extended periods in varying weather conditions.  
- Ability to work flexible schedules including weekends, holidays, evenings, and extended shifts.  
- Must be legally authorized to work in the United States.  
- Must meet applicable Louisiana requirements related to alcohol service support operations. 
All your information will be kept confidential according to EEO guidelines.