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AccorHotel

Banquet Server

New Orleans, LA, US · On-site · Full-time

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About the role

French
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. - Provide professional, attentive, and personalized food and beverage service during banquet events and catered functions   - Set up, maintain, and break down banquet event spaces according to event orders, banquet standards, and operational requirements   - Serve plated meals, buffets, passed hors d’oeuvres, beverages, and wine service in accordance with hotel service standards   - Maintain cleanliness and organization of banquet rooms, service stations, and dining areas throughout events   - Anticipate guest needs and respond promptly and professionally to guest requests and concerns   - Collaborate with Banquet Captains, Culinary teams, Bartenders, and fellow team members to ensure smooth event execution   - Monitor tables and service areas to maintain proper presentation and guest satisfaction throughout service   - Follow all food safety, sanitation, and workplace safety procedures   - Assist with transporting banquet equipment, trays, linens, dishware, and supplies as operationally needed   - Support weddings, VIP events, conferences, galas, and high-volume banquet operations as assigned   - Maintain professional appearance and demeanor consistent with luxury hospitality standards   - Uphold hotel policies, service standards, and operational procedures at all times   - Previous banquet, restaurant, catering, or hospitality service experience preferred   - Luxury hotel or upscale dining experience preferred   - Excellent guest service and interpersonal communication skills   - Ability to work efficiently in a fast-paced, high-volume event environment   - Strong teamwork, multitasking, and organizational abilities   - Ability to maintain professionalism and composure during busy service periods   - Professional appearance and demeanor required   - Ability to work flexible schedules including evenings, weekends, holidays, and extended shifts as operationally required   - Must be legally authorized to work in the United States   - Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations   - Must meet Louisiana legal requirements for alcohol service if assigned to serve alcoholic beverages   - Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties   All your information will be kept confidential according to EEO guidelines.