In Room Dining Server

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. - Consistently offer professional, friendly and engaging service - Assist guests regarding menu items in an informative and helpful way - Have full knowledge of all beverage lists - Deliver food and beverage in a timely and accurate manner - Check outgoing orders for quality and accuracy of set up - Have full knowledge of all menu items, garnishes, contents and preparation methods - Follow outlet policies, procedures and service standards - Follow all safety and sanitation policies when handling food and beverage - Follow daily assigned employee shift side work. - Double check all VIP orders with your manager on duty - Immediately communicate all special guest needs to your Manger on duty. - Paces all In Room Dining order distribution and deliveries to our standards - Compile trip report logs. - Assist with amenity delivery. - Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment’s and stored accordingly. - Assist Inspecting hotel hallways/landings for Room Service equipment. - Maintain departmental requisitioned supplies properly stored and organized. - Other duties as assigned - Previous restaurant, hotel, in-room dining, or food & beverage service experience preferred   - Luxury hotel or upscale dining experience preferred   - Excellent communication and guest service skills   - Strong organizational and multitasking abilities   - Ability to work independently and efficiently in a fast-paced environment   - Professional appearance and polished demeanor required   - Ability to maintain professionalism and discretion during guest interactions   - Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required   - Must be legally authorized to work in the United States   - Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations   - Must meet Louisiana legal requirements for alcohol service if assigned to deliver alcoholic beverages   - Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties   All your information will be kept confidential according to EEO guidelines.