Staff Dining Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. - Provide warm, friendly, and professional service to hotel colleagues using the Staff Dining Room.  - Maintain the Staff Dining Room, buffet, beverage stations, tables, chairs, and service areas in a clean and organized condition.  - Assist with opening and closing procedures for the Staff Dining Room.  - Set up buffet stations, dining areas, utensils, condiments, beverages, and other required service items.  - Replenish food and beverage items throughout meal periods while maintaining proper presentation and cleanliness.  - Monitor buffet presentation and communicate low or depleted items to Culinary colleagues.  - Ensure food is presented according to established standards and procedures.  - Maintain appropriate temperatures and follow food safety procedures as directed.  - Clear used plates, trays, utensils, cups, and other items from tables and dining areas.  - Clean and reset tables throughout service periods.  - Empty garbage and recycling and maintain appropriate waste disposal procedures.  - Clean and sanitize tables, chairs, counters, beverage stations, buffet equipment, and other assigned areas.  - Maintain cleanliness of floors and other Staff Dining areas throughout the day.  - Restock utensils, napkins, condiments, cups, beverages, and other supplies.  - Assist Culinary and Stewarding teams with transporting food, dishware, and supplies as required.  - Maintain appropriate inventory levels and communicate shortages to leadership.  - Assist with special colleague meals, hotel events, celebrations, and other colleague engagement activities.  - Respond to colleague questions and requests in a friendly and professional manner.  - Communicate maintenance, cleanliness, safety, or equipment concerns promptly to the appropriate department.  - Follow all food safety, sanitation, hygiene, and workplace safety procedures.  - Maintain proper personal hygiene and professional appearance in accordance with hotel standards.  - Support Fairmont New Orleans colleague engagement initiatives by helping create a welcoming and positive dining environment.  - Maintain respectful and professional relationships with colleagues across all departments.  - Follow all departmental SOPs and Fairmont New Orleans policies.  - Perform additional duties as assigned.  - Previous food service, restaurant, cafeteria, hotel, banquet, or hospitality experience preferred.  - Previous experience in a high-volume food service environment is an asset.  - Food safety certification required or ability to obtain in accordance with applicable Louisiana requirements.  - Strong attention to cleanliness, organization, and presentation.  - Excellent communication and interpersonal skills.  - Friendly, approachable, and service-oriented personality.  - Ability to work efficiently in a fast-paced environment.  - Ability to work independently and as part of a team.  - Reliable, responsible, and punctual.  - Ability to maintain a positive and professional attitude throughout the shift.  - Ability to follow food safety, sanitation, and departmental procedures consistently.  - Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required.  - Must be legally authorized to work in the United States.  All your information will be kept confidential according to EEO guidelines.