Security Officer

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. - Patrol hotel property, guest areas, back-of-house spaces, entrances, exits, and surrounding areas to promote safety and security   - Monitor and respond to security concerns, suspicious activity, emergencies, and safety hazards appropriately and professionally   - Provide courteous assistance and directions to guests, visitors, and colleagues as needed   - Respond promptly to incidents including medical situations, disturbances, accidents, alarms, and emergency calls   - Complete detailed and accurate incident reports, daily activity logs, and required documentation   - Monitor security systems, surveillance equipment, access control systems, and fire/life safety systems as assigned   - Assist with crowd management, special events, VIP arrivals, and hotel functions as needed   - Support hotel emergency response procedures and evacuation protocols   - Collaborate with hotel leadership and local emergency responders when necessary   - Ensure compliance with hotel policies, safety procedures, and applicable laws and regulations   - Maintain confidentiality and professionalism when handling sensitive situations   - Promote a positive and professional presence consistent with luxury hospitality standards   - Participate in required training programs, safety drills, and departmental meetings   - All other duties as assigned.  - Previous security, law enforcement, military, hospitality security, or related experience preferred   - Luxury hotel or customer service experience preferred   - Strong verbal and written communication skills   - Ability to remain calm, professional, and solution-oriented during stressful situations   - Strong observation, problem-solving, and conflict-resolution abilities   - Ability to work independently and collaboratively within a team environment   - Basic computer proficiency and ability to complete written reports accurately   - Professional appearance and demeanor required   - Ability to work flexible schedules including evenings, overnight shifts, weekends, and holidays   - High school diploma or equivalent preferred   - Must be legally authorized to work in the United States   - Must meet all applicable Louisiana licensing or certification requirements for security personnel, if required for the position   All your information will be kept confidential according to EEO guidelines.