Community Assistant Manager - Mellmanor Apartments

Community Assistant Manager - Mellmanor Apartments La Mesa, CA Who we are: At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience. About this role: The Assistant Manager supports the Community Manager in all aspects of operating an income-producing property, including administrative, leasing, financial, and maintenance functions. This position is designed as a training role to prepare the Assistant Manager for future opportunities as a Community Manager. The Assistant Manager represents the management company’s policies and serves as a role model to peers, ensuring compliance with California landlord-tenant laws and company standards. Hourly pay range: $22.00 - $24.00 DOE What you’ll do - Includes but are not limited to: Leadership - Provide support and guidance to the on-site team, addressing operational challenges effectively. - Assume management responsibilities in the absence of the Community Manager. - Ensure compliance with Fair Housing and other applicable regulations. Administrative - Work closely with the Community Manager to learn property management operations, including administrative and financial duties. - Assist in developing a cohesive on-site team that reflects the organization’s professionalism and quality. - Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes. - Assist with move-in and move-out administration, including thorough apartment inspections. - Understand and support financial and operational reporting requirements. Financial - Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices. - Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager. - Maintain compliance with company accounting standards, including weekly and monthly reports. Leasing and Marketing - Promote available units by responding to inquiries, conducting tours, and showcasing property amenities. - Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws. - Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies. - Support resident retention programs, including lease renewals and community engagement activities. Customer Service - Address resident service requests and concerns promptly and professionally, maintaining strong relationships. - Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays. - Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws. Compliance - Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations. - Support the management company’s policies on safety, injury prevention, and environmental hazards. Qualifications and Education - Minimum of two years of property management, leasing, or related experience. - Proficiency in Microsoft Office Suite and property management software. - Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations. - Strong communication, organizational, and leadership skills. - Ability to problem-solve and adapt to changing priorities. - Commitment to excellent customer service and resident satisfaction. - Knowledge of basic accounting principles and operational best practices. Who you are: - Focused with high attention to detail - Curious and proactive - Growth-oriented and well-organized - Disciplined and self sufficient - A strong communicator - Tech savvy What’s in it for you: We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team: - Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team. - Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy. - Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently. - Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones. - Work Model – Strong support for a work-life balance while keeping you connected and engaged. - Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed. Sunrise Management is an equal opportunity employer and a drug free workplace.  We celebrate diversity and are committed to creating an inclusive environment for all team members.