Head of Portfolio Delivery

Waracle are looking for a Head of Portfolio Delivery for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from any of our Waracle offices 2 days a week. As Waracle continues on our ambitious growth journey, we are evolving how we engineer digital products, embracing cutting-edge AI and exploring shared risk-and-reward partnerships with our clients. To support this next chapter, we are creating a pivotal, highly visible leadership role to serve as the strategic anchor across our client delivery infrastructure. Sitting as a key member of our Operations Leadership Group (OLG) and reporting directly to the Director of Strategy + Innovation, you will cultivate high-trust enterprise relationships, champion delivery excellence, and connect real-world delivery insights directly to the future of our business model. If you are an empathetic, commercially astute leader who thrives on bringing clarity to ambiguity, nurturing partnerships, and enabling cross-functional teams to do their best work, this is an incredible opportunity to make a lasting impact. Key aspects of the role include: - Cultivating trusted senior partnerships: Build authentic, collaborative relationships with C-suite sponsors and procurement leaders, clearly articulating strategic ROI and the tangible value of partnering with Waracle. - Championing portfolio health & transparent delivery: Maintain an empathetic, real-time pulse on account health, delivery trajectory, and team sentiment—enabling confident, swift decision-making without unnecessary red tape. - Strategic intervention & unblocking teams: Step in with insight, emotional intelligence, and political diplomacy to dismantle enterprise blockers, navigate complex client challenges, and restore team momentum. - Commercial strategy & alignment: Act as the pragmatic sounding board on high-stakes proposals, Statements of Work, and modern risk-reward engagements, ensuring commitments balance ambitious client outcomes with team well-being and delivery feasibility. - Driving sustainable commercial value: Support account growth and margin health across the portfolio, spotting opportunities to balance forecasts and achieve win-win commercial outcomes. - Clear focus and empowerment: Your focus is purely on strategic portfolio assurance, executive enablement, and commercial orchestration; day-to-day line management of delivery practitioners and hands-on billable project management are handled by dedicated craft leadership. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box.