Insights Architect, Data & AI

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here. Primary Function of Position We are seeking an experienced Insights Architect, Data & AI to shape and deliver scalable data, analytics, and AI capabilities that improve business decisions across operations. The initial focus will include Service Supply Chain, with opportunity to apply the same product and architecture leadership across other business domains over time. This role sits at the intersection of business processes, enterprise applications, data, analytics, and AI. The ideal candidate combines technical depth with business curiosity and product thinking. They will partner with stakeholders to understand how work gets done, identify the decisions and problems that matter most, and translate them into reusable data products and technical solutions. The architect will work across a transforming landscape that includes SAP and o9 as foundational business platforms and Snowflake as a core enterprise data platform. They will help establish trusted enterprise data, common metrics and KPIs, semantic models, and governed data products that enable self-service insights, advanced analytics, data science, and AI-assisted decision support. We are looking for someone who can move fluidly between business and technical conversations, bring structure to ambiguity, recognize patterns across use cases, and influence teams to build durable capabilities rather than isolated solutions. Essential Job Duties - Develop a deep understanding of business processes, decisions, workflows, pain points, and desired outcomes across planning, execution, inventory, repair, and related operational areas. - Partner with business leaders and domain experts to frame complex or ambiguous problems, distinguish symptoms from root causes, and identify where data, analytics, automation, or AI can materially improve decisions. - Translate business problems into clear product capabilities, data requirements, analytical requirements, technical specifications, and scalable solution architectures. - Lead the design of reusable data products that combine trusted data, business definitions, standardized metrics and KPIs, analytical models, lineage, governance, and semantic context. - Architect capabilities across SAP, o9, Snowflake, and related platforms while balancing near-term outcomes with scalable patterns and long-term maintainability. - Partner with data engineering teams to design data models, ETL/ELT pipelines, integration patterns, data quality controls, and analytical structures that support business-facing products. - Design and evolve semantic models in Snowflake that make enterprise information easier to understand, discover, and consistently consume across analytics and AI use cases. - Evaluate knowledge graphs, ontologies, and related semantic approaches to connect business entities, relationships, metrics, and operational context for richer investigation and root-cause analysis. - Help move the organization from disconnected datasets and dashboards toward governed, reusable data products and trusted self-service analytics. - Partner with data science and AI teams to provide well-defined, governed data and business context for advanced analytics, machine learning, and GenAI-enabled solutions. - Recognize patterns across individual requests and convert them into common data products, architecture patterns, semantic models, standards, or reusable capabilities. - Lead cross-functional business and technical conversations, evaluate alternatives and tradeoffs, and create alignment across business, product, application, architecture, engineering, analytics, and AI teams. - Influence without direct authority, challenge assumptions constructively, and guide complex initiatives from problem definition through design, implementation, adoption, and continuous improvement. - Communicate complex technical concepts in clear business language and translate business context into sufficient technical detail for delivery teams. - Provide architectural guidance and coaching to engineers, analysts, architects, and product teams, raising the quality and consistency of solutions across the organization. Qualifications Required Skills and Experience - Minimum 8 years of relevant experience in data and analytics architecture, data products, data warehousing, business intelligence, enterprise applications, or related disciplines. - Demonstrated ability to learn complex business domains and translate business problems into scalable technical solutions and measurable outcomes. - Proven experience designing and delivering data and analytics products from problem definition through implementation and adoption. - Strong understanding of data architecture, data modeling, ETL/ELT, integration patterns, data quality, lineage, governance, and enterprise data warehousing. - Hands-on proficiency with SQL and modern cloud data platforms such as Snowflake or comparable technologies. - Experience developing metrics, KPIs, dimensional models, and semantic or business-facing data models. - Ability to recognize patterns across business problems and design reusable capabilities rather than one-time solutions. - Demonstrated success working across business, product, application, architecture, data engineering, analytics, and data science teams. - Strong analytical judgment and the ability to independently navigate ambiguity, evaluate tradeoffs, and determine a path forward. - Ability to lead technical and business conversations, influence without authority, and build trusted relationships with senior stakeholders. - Excellent verbal and written communication skills, including the ability to distill complex topics for different audiences.Required Education and Training - Bachelor's degree in Computer Science, Information Systems, Engineering, Data and Analytics, Supply Chain, Business, or a related field, or equivalent relevant experience. - Master's degree in a related discipline is preferred.Preferred Skills and Experience - Experience with planning, inventory, fulfillment, execution, service operations, repair, manufacturing, or related operational processes. - Experience with SAP, o9, or comparable enterprise planning and execution platforms. - Experience with Snowflake and modern cloud data architectures. - Experience designing reusable enterprise data products and governed semantic models. - Familiarity with knowledge graphs, ontologies, or related techniques for representing business relationships and context. - Experience enabling advanced analytics, data science, machine learning, or GenAI solutions using enterprise data. - Experience designing capabilities that enable self-service analysis, investigation, and root-cause analysis. - Experience working in complex application and data transformation environments. Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).   For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.  We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law. Accommodation & Accessibility Notice: Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected]. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.