Director of Housekeeping

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market. What is in it for you: - Employee benefit card offering discounted rates in Accor worldwide for you and your family - Learning programs through our Academies designed to sharpen your skills - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 - Career development opportunities with national and international promotion opportunities. The sky is your limit - Salary Range: $135,000-$140,000 USD per annum Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:      - Consistently offer professional, friendly and engaging service   - Follow departmental policies, procedures and service standards consistently offering professional, engaging and friendly service.    - Ensuring the highest degree of cleanliness and maintenance in accordance with Fairmont Hotels & Resorts standards, policies and procedures.        - Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA   - Effectively and accurately managing payroll and departmental expenses of Housekeeping department, within budgeted and forecasted guidelines.   - Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.   - Actively engage with local laundry partners and consistently source new business opportunities    - Overseeing all recruitment processes, and developing departmental succession plans   - Effectively manage all colleagues relationships within the department   - Maintaining an environment that promotes the health, wellness and safety of both colleagues and guests     - Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering   - Ensuring high colleague engagement through recognition and removal of identified barriers   - Overseeing the Housekeeping Management to maximize leadership synergy   - Liaising with all Hotel departments as required   - Actively participating as a member of hotel committees as required   - Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented   - Other duties as assigned   - Previous Senior Housekeeping Leadership experience, 2-3 years within a similar establishment is required   - Proven leadership, developer and delegation skills with an ability to lead medium-size team of 30-45 colleagues to achieve the departmental goals   - Strong organizational and administration skills                    - Excellent communication skills, both written and verbal            - Ability to work in a fast paced, diverse environment              - University degree or Hotel Management Diploma preferred                                                            - Excellent computer skills                          - Knowledge of the Property Manager System / Opera         - Excellent problem solver and decision maker   Physical and operational demands:  - Mobility: Moving between guestrooms, public areas, and service zones to inspect cleanliness and address issues   - Hands‑on oversight: Occasionally assisting with cleaning tasks or demonstrating procedures to staff   - Standing and walking for extended periods during inspections, meetings, and guest interactions   - Lifting and carrying light to moderate items up to 60 pounds (e.g., cleaning supplies, linens) when necessary   - Working irregular hours including weekends, holidays, and early mornings, which can affect physical stamina  All your information will be kept confidential according to EEO guidelines.