Order to Cash Leader (f/m)

Eurofins is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world. Eurofins Business Services Poland is seeking an experienced Order to Cash Leader to manage a team supporting one of Eurofins Business Lines. In this role, you will be responsible for managing end-to-end Order-to-Cash processes, ensuring high-quality service delivery, driving process improvements and developing a high-performing team. You will work closely with Sales, Operations, Finance, IT and Shared Services stakeholders to support business growth, operational excellence and continuous transformation. Your responsibilities will include: - Managing day-to-day Order-to-Cash operations and service delivery: invoicing, order processing, credit management and collections activities - Monitoring KPIs and driving performance improvements - Ensuring compliance with internal controls, procedures and quality standards - Driving process standardization, automation and continuous improvement initiatives - Leading operational and transformation projects - Managing escalations and supporting resolution of complex business issues - Building strong partnerships with stakeholders across Europe - Preparing and presenting performance analyses and operational insights - Leading, coaching and developing a team of finance professionals - Supporting talent management, recruitment, performance management and succession planning - Driving a culture of accountability, excellence and continuous improvement - Master's degree or equivalent higher education in Finance, Accounting, Business Administration or a related field - Minimum 3 years of experience managing teams within SSC, BPO or similar environments - Strong experience in Order-to-Cash, Invoicing, Credit Management or Accounts Receivable processes - Experience in process improvement, standardization and transformation initiatives - Experience in project coordination and stakeholder management - Proven people management and leadership skills - Strong analytical and decision-making capabilities - Advanced Microsoft Excel skills - Experience with ERP systems; knowledge of Microsoft Dynamics will be an advantage - Experience with Power BI, automation tools or AI-driven process improvements will be considered an asset - Excellent communication and relationship-building skills - Business fluent English - Additional European languages will be an advantage What We Offer - Opportunity to shape and develop Order-to-Cash operations - Participation in transformation and automation projects - Hybrid working model - Private medical care - Life insurance - MyBenefit Cafeteria System - Learning and development opportunities - Internal career growth within Eurofins - Dynamic and collaborative working environment  We support your development! Do you feel like you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity!  As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Find out more on our Careers page: https://careers.eurofins.com/ Company description: Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 57 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades.