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METRO/MAKRO

Department Manager – Dry - Canned Goods & Edible Grocery

Faisalabad, PK · On-site · Full-time · PK Store

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About the role

Quality Assurance
METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad. METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. - Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department. - Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness. - Drive productivity improvement and enhance operational efficiency. - Assist the Floor Manager (FM) in achieving departmental sales targets. - Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening. - Ensure product presentation according to the Planogram. - Ensure secondary displays comply with BMPL guidelines. - Ensure all departmental activities comply with SOPs, company policies, and applicable protocols. - Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines. - Conduct QA checks according to defined protocols and checklists to maintain quality standards. - Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices. Graduation with 3 years of relevant experience