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Creative Social Media Specialist
Bangkok · On-site · Full-Time · Marketing Department
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About the role
Social MediaAdobe Creative SuiteCommunicationExcel
Key Responsibilities
1. Social Media Management
- Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels.
- Plan and maintain weekly and monthly content calendars.
- Prepare captions, artwork, videos, links, and relevant information before publishing.
- Schedule and publish content according to the approved plan.
- Review published posts for accuracy and update content when new information is provided.
2. Creative Content
- Develop content topics and creative ideas for CXM.
- Write captions, headlines, hooks, calls to action (CTAs), and copy for artwork.
- Develop concepts, storylines, and visual references for video content.
- Monitor social media trends and adapt relevant ideas to fit the CXM brand.
3. Content Categories
• Market Update / Market News
• Trading Education / Beginner Content
• Promotion & Campaign
• CXM Products & Services
• Partner / IB Content
• Seminar / Webinar / Event
• Lifestyle / Engagement Content
• Short-form Video Content
4. English–Thai Translation & Localization
- Translate documents and marketing materials from English into Thai.
- Translate promotions, campaigns, announcements, emails, customer notices, and social media content.
5. Graphic & Video Coordination
- Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen.
- Source references and define the intended mood and tone.
- Review artwork and video content before publishing.
6. Content Production Support
- Prepare scripts, talking points, shot lists, and content briefs.
- Coordinate with Coaches, Speakers, Sales, Partners, and the Production Team.
- Support the production of Weekly Market Updates, educational clips, promotional videos, partner interviews, and office content.
7. Live & Webinar Support
- Prepare artwork, captions, and promotional content.
- Prepare session topics and speaker information.
- Coordinate preparation for Facebook Live and Zoom Webinar sessions.
8. Promotion & Campaign Communication
- Summarize promotions in clear, easy-to-understand language for Thai clients.
- Prepare communication briefs for campaigns.
- Verify campaign periods, eligibility, rewards, CTAs, and terms and conditions.
9. Social Media Monitoring & Reporting
- Monitor reach, engagement, video views, and overall content performance.
- Prepare weekly and monthly content performance summaries.
10. Competitor & Trend Research
- Monitor competitors within the Forex, CFD, and trading market.
- Analyze competitor content, promotions, and creative approaches.
- Identify relevant trends and propose new content ideas for CXM Thailand.
11. Brand & Content Accuracy
- Ensure content is aligned with CXM brand guidelines.
- Verify market information, promotional details, figures, and other critical information before publishing.
- Include risk warnings or disclaimers when required.
Qualifications / Requirements
- Bachelor's degree in Marketing, Communication Arts, Digital Media, Advertising, or a related field.
- Experience in Social Media, Content Creation, Creative Content, or Digital Marketing is an advantage.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Basic proficiency in Canva and design or editing tools such as Adobe Photoshop, Illustrator, Premiere Pro, or CapCut is an advantage.
- Good understanding of Facebook, TikTok, and YouTube platform usage.
- Strong Thai writing skills, with the ability to create captions, headlines, and social media copy.
- Basic English reading and communication skills.
- Ability to translate and adapt English content into Thai for marketing and social media purposes.
- Creative mindset with the ability to develop content ideas, concepts, and references.
- Strong attention to detail, particularly when checking copy, figures, dates, promotions, and information before publication.
- Ability to collaborate effectively with Graphic Designers, Video Editors, Cameramen, Sales, and other relevant teams.
- Ability to manage multiple tasks and work effectively under deadlines.
- Strong ownership and follow-through, from receiving a brief through to content publication.
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