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By the Bay Health

Bereavement Administrative Coordinator

Larkspur · On-site · Bereavement

$25/hr – $30/hr

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About the role

Customer Support
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. This full-time position offers competitive pay, generous benefits and a supportive work environment. The Bereavement Administrative Coordinator will provide administrative coordination to the Bereavement Programs in compliance with organization policies and procedures and applicable laws and regulations Schedule: Every Monday, Tuesday Wednesday & Thursday; 8:30am - 5:00pm Location: Onsite - Larkspur, CA with additional coverage to our San Francisco, CA office as needed By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to): - Monitor clinical information system (CIS) daily reports and clinician communications and coordinate daily BV risk and early outreach call assignments in compliance with agency policy and protocols - Prepare, monitor, and coordinate multiple tracking tools, logs and evaluations and maintain administrative and customer service compliance for group registrations and community in-services - Responsible for coordinating DocuSign BV documents, obtaining signatures, tracking, and scanning electronic consents for counselors in DocuSign - Responsible for accurately providing services information to callers to the BV department, including general protocols for utilizing BV counseling, grief crisis community support and with locating, providing referrals to out of state bereaved family members, as appropriate. Consult with Bereavement Services Manager as needed Education/Experience: - Associate degree (A. A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience Pay Range: $25.00 - $30.00 hourly By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.