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Internet Support Technician - Overton NV

Overton, Nevada · On-site · Part-Time · Support Ops

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About the role

PHPHTMLMySQLCustomer Support
InfoWest is looking to fill a part-time technical support position in our Overton NV Office.   Part-time Benefits include:   - 401(k) with employer match - Monthly bonus pool - Family-friendly, stable company culture   Job responsibilities include:   - Supporting customers on the phone, via email, and in person - Troubleshooting problems related to Wi-Fi, Voice over IP, IPTV, Email Sending/Receiving, and more - Repairing/troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home. - Routine configuration and testing of InfoWest and customer equipment and radios   Job requirements are:   - Computer and Network troubleshooting experience (software and hardware) - Self-motivated - Excellent people skills. - A willingness and passion to learn new skills. - The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment - Strong communication skills not only in face-to-face interactions but also on the phone and via email - The ability to self-manage, requiring minimal supervision - Customer service experience is a plus. - HTML / PHP / MySQL experience is a plus but not required. - Willing to work some weekends (Saturday / Sunday)   Pre-employment background check is required.   Random drug testing.