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Technical Product Support Specialist - Safety
India · Remote · Full-time · Support
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About the role
Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Support Specialist - Safety based in India.
As a Technical Product Support Specialist, you will provide expert guidance and technical assistance to customers seeking safety-related products and solutions.
You will help customers identify the right products, answer application questions, and troubleshoot technical issues across a broad product portfolio.
Through telephone support, you will work directly with end users, maintenance professionals, contractors, and internal commercial teams.
Your knowledge of occupational safety, health regulations, and industry standards will help customers make informed purchasing and application decisions.
You will also collaborate with product and sourcing teams, sharing customer feedback to improve product knowledge and support quality.
This remote role combines technical expertise, customer service, and continuous learning in a structured, customer-focused environment.
You will have opportunities to deepen your product knowledge through vendor training, hands-on learning, and regular customer interactions.