Wine Retail Supervisor

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge - Compensation: from USD 25 - hourlyThe Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Retail Manager. Reports to the Store Retail Manager.  - Provides prompt, efficient and friendly guest service - Educates guests about Italian wine and assists with wine tastings - Receives and stocks wine and wine store merchandise - Assists with wine store inventory, invoice review and requisitions - Rotates, faces and replenishes merchandise and ensures highest quality standards are met - Answers the telephone promptly and provides friendly, helpful service to customers who call - Assists with scheduling and administrative duties - Performs other duties as required or assigned - High school graduate or equivalent - 2+ years of wine sale experience - Excellent communication skills - Basic math skills - Extensive knowledge of wine, in particular Italian wineJob Requirements - Availability to work onsite with a flexible schedule often including evenings and weekends - Ability to lift up to 50 pounds - Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Benefits and Perks - Medical, Dental, Vision Insurance - Paid Time Off - Paid Parental Leave - 401K with match or RRSP - Bonus program - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!