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Manager, Marketing Technology
Costa Rica · On-site · Marketing Operations
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About the role
Project ManagementScrumSalesforceMarketing AutomationLeadershipElasticsearchObservabilityAgileAccessibilityB2B Sales
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
We are looking for a Manager, Marketing Technology to support our global marketing tools. You will connect our marketing strategy with our technical work. In this role, you will be the main point of contact for team projects and help our tool specialists work well across the company.
You will guide and improve our marketing technology in three main ways:
- Organize and prioritize the workload for our team of specialists.
- Roll out new platforms and help our teams learn how to use them.
- Make sure our team cross-trains so we always have backup support for every tool.
What You Will Be Doing
- Team Leadership & Planning: Support a team of marketing technology specialists. Help balance their workload and manage new project requests.
- Project Management: Be the main contact for new marketing technology projects. Figure out what is needed, set timelines, and assign work to the right specialists.
- Tool Rollout & Training: Guide the launch of new tools and updates. Make sure our marketing teams have the training they need to use these platforms well.
- System Management & Connection: Keep an eye on our whole marketing technology setup. You will manage platforms like Splash, ON24, Cvent, Demandbase, Sendoso, and Adobe Experience Manager. You will also partner with the Salesforce and Marketo teams to make sure data flows smoothly between all systems.
- Team Coverage: Create a strong support system by cross-training your team. This ensures we always have help available and prevents project delays.
What You Bring
- Experience leading teams and projects in Marketing Operations, RevOps, or Marketing Technology.
- Experience supporting large-scale marketing tools. This includes event management, webinars, sending platforms, and content systems (like Splash, ON24, Cvent, Demandbase, Sendoso, or Adobe Experience Manager).
- An understanding of how to connect specialized marketing tools with core systems, especially Salesforce and Marketo.
- Great relationship-building skills. You should be able to turn business needs into clear technical steps.
- Knowledge of project management methods (like Agile or Scrum) to plan sprints and manage workloads.
- Comfort working in a global, flexible environment where clear written communication is very important.
Bonus Points
- Background in a B2B SaaS or open-source software company.
- PMP, Scrum Master, or similar project management certificates.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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