← All jobs
SpikeIT Global Solutions, Inc.
Desktop Support - Night Shift - Onsite.
Newark, New Jersey, US · On-site · Contract
Apply well, not just fast
Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.
About the role
Customer Support
 
 
This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
 
Requirements:
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
All your information will be kept confidential according to EEO guidelines.