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Collections Specialist, Specialty- Evernorth

US · Remote · Full-time · Finance

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About the role

Account ManagementCustomer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Collections Specialist, Specialty – Evernorth based in the United States. The Collections Specialist will play an essential role in supporting patient billing and reimbursement operations within the home infusion and specialty pharmacy sectors. In this position, you will help optimize reimbursement outcomes by managing collections, resolving billing discrepancies, and ensuring timely and accurate claim processing. You will investigate claim denials, identify underlying issues, and coordinate appeals to improve payment recovery. Working closely with patients, insurance payers, and internal teams, you will contribute to stronger account management and a smoother reimbursement experience. This role offers the opportunity to make a meaningful difference in healthcare delivery while supporting financial accuracy and patient access to essential services. You will join a collaborative, performance-driven environment that values problem-solving, customer service, and continuous improvement.