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Sales Coordinator
Bangkok, Bangkok, TH · On-site · Full-time
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About the role
Contract Management
Novotel Bangkok Platinum Pratunam is located in the Pratunam area, the heart of Bangkok's fashion and shopping district. This hotel caters to a modern lifestyle, offering relaxation and family time with 288 perfectly designed rooms and suites. Furthermore, Novotel Bangkok Platinum Pratunam provides high-level comfort and relaxation for all guests, whether for leisure, wellness or business.
- Respond promptly to incoming RFPs (Requests for Proposals), phone inquiries, and emails regarding group room blocks, meeting spaces, and catering services.
- Draft and process sales contracts, banquet event orders (BEOs), group resumes, proposals, and invoices with high accuracy.
- Assist sales managers during site inspections, show prospective clients the hotel's facilities/rooms, and maintain strong professional relationships with corporate clients and event planners.
- Coordinate closely with the related departments to ensure all group and event requirements are executed flawlessly.
- Prepare weekly and monthly sales production reports, manage the sales team's calendar, and track deposits and final payments.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field, with professional experience in hotel operations or sales management.
- Proficiency in standard hospitality industry software, including Property Management Systems (PMS) and Event Management systems.
- Excellent verbal and written communication skills, with the ability to manage client relationships and coordinate effectively across internal departments.
- Strong attention to detail, the ability to multitask efficiently, and a customer-centric mindset.
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!