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Help Desk Junior (Brasil y Paraguay) VP
Remote job · Remote · fulltime_permanent · Technical Support
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About the role
- Create and update process documentation.
- Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:
- Access the ticket management system, for the services assignment.
- Request notification from the engineer in case any problem arises during the service.
- Record the services performed in the corresponding database or ticket management systems.
- These activities are not limiting.