Manager, Trustee Operations

ABOUT IQ-EQ Is a global investor services group with deep expertise in private markets. We support investment managers, asset owners and global businesses with the administration, compliance, governance, data and reporting that their structures depend on. Across 25 jurisdictions, our 6,500+ professionals combine technical strength, connected technology and human understanding – the IQ and the EQ – to free clients from operational complexity and give them the peace of mind to focus on their core business activities. Our IQ is our technical, regulatory and operational expertise, underpinned by data, technology and coordinated global delivery. Our EQ is our human partnership: understanding the business behind the numbers, the culture behind the structures and the individuals behind the screens. With more than US$950 billion of assets under administration, our global client base includes 13 of the world’s top 15 private equity firms* and 19 of the top 25 private debt firms**. One relationship connects our clients to the right expertise as needs evolve, helping them move forward with clarity and confidence, wherever they operate.. To find out more about IQ-EQ visit iqeq.com Roles and Responsibilities Key responsibilities - You'll manage the settlement of new warehouse and term deals through Austraclear or physical settlement methods, while coordinating with Austraclear and Bloomberg to resolve settlement-related queries and issues. - You'll calculate interest payments, investigate discrepancies, and maintain accurate bond registers and PPSA registrations. - You'll support regulatory and operational compliance by handling AML/KYC inquiries from banks and financiers and assisting with the management of compliance systems in collaboration with the Head of Compliance. - You'll onboard and integrate new business opportunities, maintain accurate client and operational data in Zoho, and build strong relationships with clients and key service providers. - You'll work closely with finance and operations teams to ensure accurate and timely client billing, provide backup support to the AMAL Payments Team, and contribute to project-related initiatives as required.What We Offer - Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile - Wellbeing & Engagement: Enjoy additional social benefits including a CHESS club, EAP support, and fitness program. Through regular business and team updates, morning teas, and fortnightly huddles, we create clarity on priorities and expectations, fostering strong engagement, connection, and a positive team culture - Annual leave: our employees are entitled to 20 days paid leave plus all statutory public holidays - Work alongside talented teammates across the region, collaborating both in person and remotely in a truly diverse team. - Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements Knowledge, Skills & Expertise Experience - You have ideally 5 years of experience in Financial Services, with securitisation operations experience being advantageous but not essential. - You hold, or are working towards, a degree in Business, Accounting, Economics, Law, or a related discipline. - You demonstrate excellent client relationship management skills and have a proven ability to build and maintain strong stakeholder relationships. - You possess strong process management skills, with the ability to prioritize tasks and drive operational efficiency. - You have exceptional time management and organizational skills, enabling you to manage multiple priorities and meet deadlines in a fast-paced environment.Competencies - Excellent written and verbal communication skills - Highly organised with high level attention to detail - Able to meet targets and deadlines - Demonstrate high level of initiative - Strong attention to detail - Ability to work effectively within a team environment and independently - Ability to juggle competing priorities and prioritise tasks in an efficient mannerContribution to culture - It is expected that employees willingly engage with and contribute to the inclusive culture in line with the purpose and values of the organisation. Information Security - Compliance with Information Security policies and procedures to protect information assets against threats and vulnerabilitiesWork Health and Safety - At all times ensure compliance with WHS Policies and Procedures and all WHS legislative requirements As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders, including our employees, clients, and local communities, while also reducing our impact on our natural environment. There is always more we can, and should do, to improve, whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to colleagues. We want to empower our 5,500+ employees, from 94 nationalities, speaking 41 languages across 25 countries, to each achieve their potential. Through IQ-EQ Launchpad, we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We're committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.