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Specialty Pharmacy Technician - 2nd Shift (1:30p-10:00p EST)
Springfield, MA ยท On-site ยท Baystate Specialty Pharmacy
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About the role
PharmacyExcelCustomer Support
๐ Certified Pharmacy Technician (CPhT) - Specialty Pharmacy
Shift: Monday-Friday | 1:30 PM - 10:00 PM
Make an Impact in Specialty Pharmacy
We are seeking an experienced Certified Pharmacy Technician (CPhT) to provide hands-on support to patients and pharmacists through a full continuum of medication adherence and specialty pharmacy services. This role is ideal for a motivated, patient-focused professional seeking a long-term career path with a fast-growing healthcare organization.
Candidates must be nationally certified and registered as a Pharmacy Technician in their state of employment.
Key Responsibilities
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Interpret, enter, and process prescriptions accurately
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Clarify prescription orders with pharmacists and healthcare providers
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Label, fill, and prepare prescriptions for pharmacist verification
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Perform pharmaceutical calculations
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Handle medications requiring special storage or handling, including refrigerated and hazardous medications
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Assemble medication-related supplies (syringes, sharps containers, alcohol swabs, bandages, etc.)
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Prepare medications for patient and departmental delivery
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Answer, resolve, and triage inbound patient inquiries
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Conduct medication adherence and therapy follow-up outreach
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Secure refill authorizations and prescriptions
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Resolve insurance issues and assist patients with financial assistance programs
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Maintain pharmacy inventory, including ordering and receiving medications
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Perform data entry, claim adjudication, and follow-up activities
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Manage and update pharmacy records and databases
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Identify trends, solve problems, and support process improvement initiatives
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Collaborate with internal stakeholders to drive operational excellence
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Maintain strict confidentiality of patient and company information
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Participate in continuing education and professional development
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Other duties as assigned
Qualifications
Required
- Active Pharmacy Technician registration in the state of employment
- National certification as a Certified Pharmacy Technician (CPhT) or equivalent
- High School Diploma or GED
- 1+ year of Pharmacy Technician experience
Preferred
- 5+ years of Pharmacy Technician experience
- Specialty pharmacy or medication adherence experience
If additional state registration or certification is required at hire, candidates must obtain and maintain those credentials within a mutually agreed-upon timeframe. Continued employment is contingent upon meeting certification requirements.
Skills & Attributes
โ Strong phone, communication, and customer service skills
โ Advanced proficiency in Microsoft Office, particularly Excel and Word
โ Ability to learn new pharmacy systems and database applications quickly
โ Strong organizational, analytical, and interpersonal skills
โ Exceptional attention to detail and quality
โ Dependable, empathetic, and patient-focused
โ High integrity with the ability to handle sensitive information confidentially
โ Self-motivated team player with excellent communication skills
Why Join Us?
Join a growing specialty pharmacy organization where your work directly supports patient outcomes, medication adherence, and quality care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician seeking a rewarding and stable opportunity, we'd love to connect with you.
Apply today and help improve patients' lives through exceptional pharmacy care. ๐
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
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