hirq
โ† All jobs

Shields Health Solutions

Specialty Pharmacy Technician

Springfield, MA ยท On-site ยท Baystate Specialty Pharmacy

Apply well, not just fast

Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.

About the role

PharmacyExcelCustomer Support
๐Ÿ’Š Certified Pharmacy Technician (CPhT) - Specialty Pharmacy Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage. About the Role We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization. Key Responsibilities โœ… Enter and process prescriptions accurately โœ… Clarify prescription orders with pharmacists and providers โœ… Label, fill, and prepare prescriptions for pharmacist verification โœ… Coordinate medication shipments and required supplies โœ… Conduct medication adherence and refill outreach to patients โœ… Answer and triage inbound patient inquiries โœ… Resolve insurance issues and assist with financial assistance programs โœ… Maintain pharmacy inventory, ordering, and receiving processes โœ… Perform claim adjudication and data entry activities โœ… Manage pharmacy records and database information โœ… Identify process improvements and support operational excellence initiatives โœ… Protect confidential patient and company information โœ… Participate in continuing education and professional development โœ… Other duties as assigned Qualifications Required - Active Pharmacy Technician registration in the state of employment - National certification as a Certified Pharmacy Technician (CPhT) or equivalent - High School Diploma or GED - 1+ year of Pharmacy Technician experience Preferred - 5+ years of Pharmacy Technician experience - Specialty pharmacy experience Skills & Traits โœ” Strong phone, communication, and customer service skills โœ” Proficiency in Microsoft Office (Excel & Word) โœ” Ability to learn pharmacy systems and databases quickly โœ” Exceptional attention to detail and organizational skills โœ” Dependable, empathetic, and patient-focused โœ” High integrity and ability to maintain confidentiality โœ” Self-motivated team player with a strong work ethic Why Join Us? Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you. Apply today to make a meaningful impact on patients' lives. ๐Ÿš€ California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [email protected].