Deli Assistant (Full-Time)

Deli Assistant (Full-Time) MACE Freshford, Kilkenny Street, Freshford, Co. Kilkenny (R95 NC84), is seeking a motivated and customer-focused Full-Time Deli Assistant to join our team. CUSTOMER CARE - To serve customers in a friendly and efficient manner providing an exceptional standard of customer care - To communicate with customers in an effective, professional, and welcoming manner - Ensure products are served to customers in accordance with food hygiene requirements - Maintain knowledge of current deli products and promotions - Assist customers with queries regarding deli products OPERATIONAL & STORE PRESENTATION - Maintain knowledge of current in store sales and promotions - Answer customer queries with regard to the store and its merchandise - To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate - Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times - Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager - Maintain a clean and well organised back store area - To receive and check stock in line with company guidelines - Ensure stock is packed in line with company merchandising guidelines - Update shelf edged labels as instructed by the Assistant Store Manager - To rotate stock appropriately minimising waste - To be vigilant at all times to prevent stock loss and waste - To conduct stock takes as instructed by Assistant Store Manager/Store Manager - To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards FOOD SERVICE - Check temperatures in the deli area ensuring they are compliant with HACCP regulations - Maintain HACCP records in line with store policies - Monitor Critical Control Points and ensure food is not open to contamination - Comply with all relevant food safety procedures and controls, including those relating to fresh foods and red meats