Warehouse Operations Manager

Job Summary The Warehouse Operations Manager plays a pivotal role in driving the success of our logistics operations. This leadership position is responsible for the efficient and safe management of our 260,000+ square foot facility, ensuring all warehousing activities are aligned with company objectives. You will lead a dedicated team, manage logistics processes, and spearhead continuous improvement initiatives to enhance productivity, safety, and customer satisfaction. This role requires a strong leader who is passionate about optimizing operations and fostering a positive work environment. Responsibilities and Essential Functions Safety and Compliance: - Champion a zero-accident culture by developing, implementing, and directing safety programs that protect personnel, equipment, and property. - Ensure compliance with company safety policies, OSHA regulations, and MSDS guidelines. - Conduct safety training and report all work-related injuries immediately, ensuring prompt medical attention as necessary. Operational Management: - Oversee the daily operations of the warehouse, ensuring customer requirements are met efficiently and effectively. - Manage labor scheduling, space utilization, and equipment to optimize warehouse operations. - Lead the accurate and timely preparation, processing, and retention of all necessary reports and records related to warehouse activities. - Develop and implement cost-effective strategies to improve operational efficiency and achieve budgetary goals. Process Improvement: - Identify and implement methods to improve warehouse processes, reduce costs, and enhance quality. - Monitor key performance indicators (KPIs) and make data-driven decisions to optimize warehouse performance. - Develop and maintain preventive maintenance schedules for company assets to ensure operational reliability. Leadership and Team Development: - Lead, motivate, and mentor warehouse staff, fostering a collaborative and positive work environment. - Identify training needs and ensure personnel are equipped and trained to perform their roles effectively. - Provide regular feedback, conduct performance evaluations, and guide employees toward improved performance. - Facilitate team discussions for continuous quality improvement and innovation. Customer and Stakeholder Engagement: - Interface with customers and facility visitors, showcasing warehouse processes and capabilities. - Collaborate with other departments, such as Customer Service, Accounting, and Executives, to ensure seamless operations and customer satisfaction. Facility Management: - Oversee facility maintenance, utilities, security, and other miscellaneous facility-related issues. - Ensure the warehouse is clean, organized, and maintained to company standards. - Continuously assess and optimize the space layout plan to meet operational needs. Knowledge, Skills, & Abilities General Competencies: - Strong mechanical aptitude with the ability to effectively resolve technical problems. - Proficiency in Microsoft Office Suite (Word and Excel required; Outlook recommended). - Excellent oral and written communication skills, with the ability to interact effectively at all levels of the organization. - Strong organizational and time management skills. - Ability to lead, motivate, and mentor personnel at various levels. - Strategic thinking and problem-solving abilities. Leadership and People Development: - Proven leadership skills, including team development, change management, and the ability to influence and motivate others. - Experience in performance management, providing feedback, coaching, and developing employees. Process Improvement and Critical Thinking: - Demonstrated ability to identify process inefficiencies and implement effective solutions. - Strong critical thinking skills with the ability to analyze data, draw valid conclusions, and make informed decisions. Communication and Interpersonal Skills: - Clear and articulate communication style that fosters open dialogue and teamwork. - Ability to build strong relationships, resolve conflicts, and facilitate consensus-building. Required Qualifications - Minimum of 10 years’ experience managing warehouses greater than 100,000 square feet. - Highly customer-oriented with a strong focus on collaboration across departments. - Well-versed in Microsoft Office Suite (Word and Excel necessary; Outlook recommended). - Highly skilled in verbal and written communication with customers, vendors, and co-workers. - High school degree required; college degree preferred. - Bilingual (English/Spanish) preferred, but not required. Work Environment - Must be able to lift 50 pounds. - Exposure to hot, cold, and outdoor weather conditions. - Typical noise level is moderate.