Scheduling Coordinator

THE ROLE We are seeking an exceptional Scheduling Coordinator to join our J&J team, an Accredited Labs company. This is a unique opportunity to be part of a fast-growing team and have a direct impact in keeping our calibration lab running smoothly, from the moment customer equipment arrives to the moment it’s back in their hands. The ideal candidate will have strong organizational skills, a sharp eye for detail, and a customer-first mindset, and will be comfortable juggling multiple priorities in a fast-paced environment. This position is based out of Fargo, ND. As our Scheduling Coordinator, you will be managing shipping and receiving, preparing estimates, coordinating deliveries, and handling invoicing for our Fargo lab. This role is pivotal in making sure customer equipment moves through our lab accurately and on time, with clear communication every step of the way. DAY TO DAY RESPONSIBILITIES - Shipping & Receiving: Manage all incoming and outgoing customer equipment, verifying the accuracy, completeness, and condition of every shipment. - Estimates: Prepare and send accurate service estimates to customers, and follow up to secure approvals so work can move forward. - Deliveries: Schedule and coordinate customer pickups and deliveries, including making local deliveries as needed. - Invoicing: Generate and send accurate invoices for completed work, and help resolve any billing questions or discrepancies. - Coordination: Partner with the J&J lab team to prioritize work, track equipment status, and keep customers updated on turnaround times. - Documentation: Prepare shipping documents and maintain accurate records of all equipment received, in process, and returned. - Problem Resolution: Address and resolve issues with damaged or lost shipments and order discrepancies. - Safety: Keep the shipping and receiving area clean, organized, and secure, following company safety policies. BASIC QUALIFICATIONS - Excellent organizational, prioritization, and administrative skills. - Strong attention to detail, especially with numbers, paperwork, and data entry. - Excellent customer service and communication skills. - Ability to work independently and manage multiple priorities. - Ability to lift up to 50 pounds and stand for prolonged periods. - Valid driver’s license and proof of insurance. NICE TO HAVE - 2+ years of experience in shipping and receiving, scheduling, or an administrative/coordinator role. - Experience preparing estimates, quotes, or invoices. - Familiarity with shipping software (e.g., UPS WorldShip, FedEx Ship Manager). - Working knowledge of Microsoft Office, especially Excel and Word. - Experience in a calibration, laboratory, or technical service environment. BENEFITS Health Insurance Comprehensive medical coverage to support your well-being Dental Insurance Preventive and restorative care to keep you smiling Vision Insurance Coverage for eye exams, glasses, and contacts 401(k) with Company Match Plan for your future with our retirement savings plan and generous employer match Company-Paid Life Insurance Peace of mind with fully covered life insurance Paid Time Off (PTO) Enjoy a healthy work-life balance with paid time off Paid Holidays Celebrate and recharge with paid company holidays Company-Provided Equipment All necessary tools and technology supplied to help you succeed ABOUT US Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location. EQUAL OPPORTUNITY EMPLOYER Accredited Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Accredited Labs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.