Content Author

MAIN RESPONSIBILITIES / DUTIES - Responsible for integrating several modules to create a web page. - Implements required configurations to activate the required modules for the web application / website. - Localises web application / website (where applicable) via backoffice / content management system (CMS). - Upload contents into the web application / website. - Performs webmastering (page setup) on imported contents. - Participates in End-to-End Testing with all required parties to ensure the web application / website is fit for purpose (including unit testing of own completed task). - Participates in User Acceptance Testing with client to ensure the web application / website is fit for use. - Participates in the Launch of the web application / website. - Ensures administration and maintenance of sites. - Creates/modifies contents, includes images and newsletters. - Manages multimedia Visual graphical interfaces and editorial content. - Ensures integration of multimedia elements. - Moderates the site and improves SEO. - Manages updating and archiving of web pages. - Provides workload estimation of assigned tasks and ensures delivery in agreed time frame. - Ensures alerts are raised proactively. - Abides to practices and processes across disciplines. - Ensures effective communication and promotes a sense of participation and involvement. - Any other duty related to your position, assigned by your reporting line. REQUIREMENTS / QUALIFICATIONS ACADEMIC BACKGROUND - Desired: Diploma or Bachelor's degree in Information and communications technology (ICT) or related field   REQUIRED EXPERIENCE - Proven experience in using Service management systems such as HPSAW, JIRA, ServiceNow - Proven ability to follow practices and processes to ensure high-quality support services to the clients. - Working knowledge of Microsoft Office Excel. - Desirable: - 1+ year of experience in IT or IS field