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Otterbein SeniorLife

Front Desk Volunteer

Marblehead, Ohio · On-site · Administration

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About the role

Customer Support
Volunteer - Front Desk Assistant Make a Difference While Staying Connected Are you retired or looking for a meaningful way to spend a few hours each week? Otterbein SeniorLife Marblehead is seeking friendly and dependable volunteers to assist at our front desk. This is a wonderful opportunity to stay active, meet new people, and support our residents, families, visitors, and staff in a welcoming senior living community. Responsibilities: - Answer and direct incoming phone calls in a professional and courteous manner - Greet residents, visitors, family members, and vendors - Collect, sort, and distribute incoming mail and packages - Assist with light administrative tasks such as filing, copying, and organizing paperwork - Help maintain the reception area and ensure a welcoming environment - Provide general information and assistance to visitors - Support various departments with occasional clerical projects Qualifications: - Friendly, positive, and professional demeanor - Comfortable answering phones and interacting with the public - Strong communication and customer service skills - Ability to maintain confidentiality - Basic organizational skills - Reliable and dependable attendance Why Volunteer with Us? - Stay engaged and connected with your community - Build meaningful relationships with residents and team members - Share your experience and talents in a rewarding environment - Flexible scheduling options available - Gain a sense of purpose while making a positive impact on the lives of older adults Ideal For: - Retirees looking to stay active and involved - Individuals seeking volunteer experience in a healthcare or senior living setting - Community members who enjoy helping others and meeting new people - Anyone looking to give back while filling some free time with meaningful work If you have a welcoming smile, enjoy helping others, and would like to make a difference, we would love to hear from you!