JR. A+ Field IT Engineer

- Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems. - Installs and optimizes HW/SW/Networking product and configurations at customer sites. - May diagnose and resolve product performance problems. - Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. - Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation. - Maintains a functional understanding of company service solutions. - Desk side support, concierge desk, VIP support, tier 3 hardware/software support. - Effective Communications - PC/Workstation Hardware - Desk-side Software Support (DSS) - 2 or more years of experience in a hands-on desk side support role required - Must have valid driver’s license with reliable vehicle and appropriate insurance (required) - Proficiency in Windows operating systems, Microsoft Office software - Proficient with PC hardware - Excellent communication skills required. - A+ Certification required - Lenovo, Dell and HP certifications would be a plus (not required) All your information will be kept confidential according to EEO guidelines.