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Axon

Site Reliability Engineer II

Boston, Massachusetts, United States · Hybrid · 1505 SAAS Ops

$116K – $185K

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About the role

KubernetesAzureSREPythonJavaGoC#AWSTerraformCI/CDGitDistributed SystemsObservability
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Site Reliability Engineer on the Kubernetes team in Axon's Compute Platform Engineering (CPE) organization, you'll help run and evolve the platform that Axon's products run on: a large, global fleet of Azure AKS and Amazon EKS clusters across commercial and government clouds. You care about system stability, clear documentation, and tools that make the platform easy and safe for engineering teams to use. You'll own platform features end to end, from design through rollout. Location: This role is based out of our Boston, MA, Atlanta, GA, or Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Reports to: Engineering Manager, Compute Platform Engineering What You'll Do - Own platform features and components end to end, including design docs and rollout plans. - Review teammates' changes and share operational knowledge across the team and with partner teams. - Build and operate robust, easy-to-use Kubernetes platforms and tooling that let engineering teams provision and run services rapidly, consistently, and securely. - Automate cluster provisioning, bootstrapping, upgrades, and day-2 operations with infrastructure as code and GitOps. - Continually improve reliability, operability, and cost efficiency across the fleet, including node autoscaling and right-sizing. - Keep the platform secure and compliant through policy enforcement, vulnerability remediation, and government-cloud requirements such as FIPS. - Debug problems in cloud-native distributed systems, and take part in the team's on-call rotation. - Write code that is performant, maintainable, clear, and concise. - Write documentation and guides that let engineers self-serve. - Use agentic AI tooling to automate platform operations and accelerate the team's engineering work. - Take calculated risks, champion new ideas, and cultivate your craft. What You Bring - 3+ years of experience in platform engineering, SRE, or infrastructure engineering - Experience building and operating Kubernetes platforms such as AKS, EKS, or similar in production - Experience building platforms on Azure or AWS - Experience with a programming language such as Python, Go, C#, Java, or similar - Experience with CI/CD and Git-based workflows to automate infrastructure provisioning, builds, tests, and releases - Experience with infrastructure as code (Terraform, Pulumi, or similar), including flexible, testable modules - Experience using observability tools (metrics, logs, traces, APM) to debug issues - Experience designing tooling that simplifies the operation of SaaS/PaaS systems - Hands-on experience applying AI and agentic tooling to engineering or operations work - Empathy for the needs of software engineers - United States citizenship, required to obtain CJIS clearance for full access to US production environments Preferred Qualifications - Experience with GitOps using ArgoCD and Helm - Experience with cluster autoscaling and cost optimization (Karpenter, Vertical Pod Autoscaler, or similar) - Experience with Kubernetes policy and security tooling (Kyverno, OPA/Gatekeeper, or similar) - Experience in government or regulated cloud environments (Azure Government, FedRAMP/GovRAMP, CJIS) - Exposure to 24/7 high-volume systems with formal SLA requirements Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, Vision plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - Employee Resource Groups (ERGs) - And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $115,500—$184,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].