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Internship IT Workplace Support (all humans)
Vienna, Wien, Austria · Remote · internship · Workplace & Branch Infrastructure
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About the role
Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself
We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.
What to do:
We are looking for students to support our workplace team. Typical tasks are:
- Handling of requirements related to our IT workplace (notebooks, phones, connectivity, etc.) according to our policies
- Managing, maintaining and keeping an overview of the company’s technological equipment including the monitoring of budget and compliance with internal IT workplace policies
- Creating and reviewing current processes to establish an efficient IT Service Point
- Supporting our colleagues and business partners regarding IT workplace requests, questions and complaints
- Finding solutions for complex and non-standard requests
- Informing our colleagues and business partners about news regarding the IT workplace field
- Supporting of IT workplace related projects, e.g. testing new features of our request tool from demand manager’s and user’s perspective
Get in touch with a wide range of technologies, from cutting edge to mainstream. You will have the opportunity to learn from our experienced team members and can also bring in your own new ideas which will help us to grow and improve.