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National Lutheran Communities & Services

Concierge (As Needed)

1410A N Augusta St, Staunton, VA 24401 · On-site · Concierge/Receptionist

$17/hr – $22/hr

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About the role

Customer Support
Be the Welcoming Face of Our Community! Are you friendly, professional, and passionate about creating a positive experience for others? The Legacy at North Augusta is seeking a PRN Concierge to join our team and provide exceptional service to residents, families, guests, and team members. As a Concierge, you’ll be one of the first friendly faces people see when they enter our community. You’ll help create a warm, welcoming environment while providing outstanding customer service and supporting the day-to-day needs of the front desk. Pay Range: $16.50 - $22.00 per hour (Final offer based on experience, skills, certifications, and overall qualifications) Schedule: PRN | Any Shift What You’ll Do - Warmly greet residents, families, visitors, and guests - Answer and direct incoming phone calls professionally - Assist residents and visitors with questions and general information - Monitor the reception area and help maintain a welcoming environment - Support administrative and front-desk responsibilities as needed - Communicate effectively with team members across the community - Provide attentive, courteous, and resident-focused service What We’re Looking For - A friendly, welcoming, and professional demeanor - Excellent communication and customer service skills - Strong organizational skills and attention to detail - Ability to multitask and remain calm in a busy environment - Dependability and flexibility to work PRN across any shift - Previous concierge, receptionist, hospitality, customer service, or senior living experience is a plus - Ability to read and speak English Why Join Our Team? At The Legacy at North Augusta, you’ll have the opportunity to make a meaningful difference every time you come to work. If you enjoy connecting with people, providing exceptional service, and helping create a welcoming community, we’d love to meet you. Apply today and bring your warmth, professionalism, and hospitality to The Legacy at North Augusta!