Solution Engineer

About the role: As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities. You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness. This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment. Key responsibilities: - Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person - Lead technical discovery sessions and present solution overviews and deep dives - Support customers through evaluation, proof-of-concept and decision-making stages - Build and configure demo and proof-of-concept environments - Contribute to RFI/RFP responses, articulating business value and technical capability - Partner with Sales to understand customer objectives and position solutions effectively - Build strong relationships with key business and technical stakeholders - Support partner and marketing activities including events, webinars and workshops - Provide feedback to product and technical teams on market trends and customer requirements - Take ownership of the technical aspects of deals through to close What you will bring: - Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders - Fluent in English and Arabic - Ability to translate technical concepts into clear business value - Commercial mindset with an interest in sales and customer outcomes Technical skills: - Experience with Microsoft 365 technologies (including SharePoint Online) - Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID) - Understanding of identity, access and permissions management - Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP) - Knowledge of data protection, backup, migration, and governance concepts - Understanding of SharePoint architecture and cloud/hybrid environments - Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial #LI-SB1 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.