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Product Manager - Post Booking
Paris, France · Hybrid · Permanent · Product Management
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About the role
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 40 million active members to share rides across 41 countries each year. Its technology matches drivers with empty seats with passengers heading the same way, so they can share the cost of the trip.
BlaBlaCar’s mission is to be the go-to marketplace for shared travel, bringing carpooling, buses, and trains together in one place. Globally, the BlaBlaCar Group also includes Obilet, the leading online bus ticketing platform in Turkey. By partnering with over 20,000 operators, the Group offers a wide choice of affordable and sustainable transport solutions.
In 2025, the BlaBlaCar community connected 2.7 million meeting points worldwide and enabled 138 million connections between travelers. Drivers saved 568 million euros by carpooling, and all of the BlaBlaCar Group’s mobility services contributed to avoiding 4 million tonnes of CO2 emissions.
Your Mission
As the Product Manager for Post-booking, you will shape the experience passengers have after making a booking, from managing their trips to getting the help they need before, during and after their journey.
You will make post-booking a clear, reliable and useful part of the end-to-end BlaBlaCar experience across carpooling, bus and train. You will help passengers feel informed and in control, while reducing friction for our Customer Relationship Teams (CRT) and supporting the growth of our multimodal marketplace.
You will co-lead the Post-booking squad with an Engineering Manager and work closely with Product, Engineering, Design, Data, Customer Relationship and our supply stakeholders.