Training Specialist - Food & Beverage

Wynn Las Vegas is seeking a polished, organized, and guest-focused Training Specialist – Food & Beverage to deliver and coordinate the recurring training that keeps our dining team members confident, consistent, and prepared to deliver world-class experiences. Working from established curricula and service standards, this role facilitates training, coordinates schedules and logistics, and maintains accurate training records across casual, quick-service, and full-service dining venues. The Specialist partners closely with Learning & Development and Food & Beverage leadership to ensure every team member receives the right training at the right time.  Key Responsibilities  Training Facilitation  - Facilitate recurring Food & Beverage training using established curricula, instructor guides, and materials, including new hire and department orientation, service standards refreshers, systems and point-of-sale training, and annual compliance training.  - Deliver classroom, virtual, and on-the-job training sessions tailored to hourly team members across all dining venues.  - Host and coordinate external vendor training content and sessions.  - Support large-scale Food & Beverage training rollouts, venue openings, and special projects as a facilitator and coordinatorCoordination & Administration  - Schedule and coordinate training sessions, including room reservations, materials preparation, attendee communication, and follow-up with venue leaders.  - Maintain the Food & Beverage training calendar and accurate training records, attendance, and Learning Management System completions.  - Prepare regular training completion and attendance reports for Learning & Development and Food & Beverage leadership.  - Coordinate with venue trainers and subject matter experts to track on-the-job training progress, sign-offs, and certification checklists.  - Communicate upcoming training opportunities to team members and leaders using established templates and channels.  - Maintain training rooms, equipment, audio-visual technology, and supplies in a ready-to-use condition. Quality & Continuous Improvement  - Administer knowledge checks and post-training evaluations; compile results and share observations and improvement suggestions with the Division Training Manager.  - Keep existing handbooks, job aids, and reference materials current by making approved updates that reflect policy, menu, and procedure changes, in partnership with Learning & Development.  - Collaborate with Learning & Development peers to ensure consistent training quality and alignment with company-wide initiatives.  - Perform additional responsibilities as assigned.  - Bachelor's degree in Hospitality, Business, Education, Human Resources, or a related field and 2–4 years of training/facilitation experience or Food & Beverage, hotel, or casino operations experience (or an equivalent combination of education and experience).  - Experience in Food & Beverage operations, hospitality, or Learning & Development.  - Strong facilitation and presentation skills, with the ability to engage adult learners and present confidently to groups of varying sizes.  - Working knowledge of adult learning principles.  - Excellent written and verbal communication skills, with the ability to communicate with all levels of the organization.  - Advanced organizational and follow-up skills, with the ability to manage multiple sessions, schedules, and deadlines simultaneously.  - Strong quality orientation, attention to detail, and accuracy in record keeping.  - Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).  - Ability to work independently and collaboratively in a fast-paced environment.  - Must be able to work a flexible schedule to support a 24/7 operation.  - Must be 21 years of age or older.  - Must meet attendance guidelines and adhere to regulatory, departmental, and company policies.  - Must model the professional, polished appearance and behavior required by company standards. Preferred  - Experience in both quick-service and full-service dining operations.  - Knowledge of luxury service standards and evaluation methods.  - Experience with Learning Management Systems, including scheduling, tracking, and reporting.  - Prior experience facilitating training in a hospitality or casino environment.  - Learning & Development certifications or professional affiliations.  Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.