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Contract Administrator
San Jose, CA · On-site · 000400 - Sales - General
$80K – $90K
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About the role
Contract ManagementExcelCRMCustomer SupportData AnalysisCybersecurityAgileSalesforceNegotiationAccountingCompliancePatient CareLeadership
SI-BONE is a fast-growing, publicly traded medical device company that is an industry pioneer in minimally invasive sacropelvic solutions. Our mission is to help patients rise up and reach for the stars, and our vision is to work together as the global leader to make sacropelvic conditions universally recognized and effectively treated through innovation, evidence, education, and advocacy.
Today, we continue to advance what fixation can accomplish, and expand who it can benefit, by applying our deep expertise in precision-engineered implants to a critical new challenge: osteoporotic bone. Our latest implant, iFuse Granite Onyx™, addresses that challenge as the third SI-BONE platform to receive FDA Breakthrough Device designation, meeting a known, large unmet need in spinal fusion procedures.
Guided by our ethos of serving the greater good through ethical patient care, we build on four core competencies:
- Scientific Innovation
- Precision 3D Engineering
- Clinical Proof
- Regulatory Leadership
We are a medical device company that is focused on improving the lives of patients with sacroiliac pelvic conditions. We are looking for people who are passionate about our mission and who are willing to work hard to achieve it. We are also looking for people who are:
- Agile: We work in a fast-paced environment and need to be able to learn and adapt to change quickly.
- Creative: We embrace creativity, and we need people who are not afraid to challenge the status quo.
- Team Players: We roll-up our sleeves and work together as one team to achieve our goals.
General Responsibilities:
The Contract Administrator is responsible for managing the full lifecycle of U.S. commercial agreements and distributor relationships, ensuring accurate contract execution, pricing implementation, and compliance within SI-BONE systems and processes.
This role operates as a key cross-functional partner to Sales, Finance, Legal, Customer Service, and Operations, supporting both contract governance and distributor lifecycle activities. The position requires strong operational ownership, attention to detail, and the ability to manage complex agreements within a regulated medical device environment.
Specific Responsibilities and Skills:
Contract Lifecycle Administration
- Administer the full lifecycle of contracts, including initiation, drafting coordination, review, execution, amendments, renewals, and terminations of U.S. sales and distributor agreements
- Ensure all agreements are current, properly executed, and aligned with internal policies and regulatory requirements
- Maintain contract repositories, templates, and documentation standards
- Identify and resolve contract gaps, including expirations and inconsistencies
Pricing & Systems Administration
- Maintain and validate contract pricing within ERP and CRM systems to ensure accuracy and compliance
- Ensure approved pricing and contract terms are correctly implemented and reflected in systems
- Support pricing setup and updates for new agreements and product launches
- Partner with Finance and IT to ensure adherence to SOX controls and system integrity
Distributor Lifecycle Support
- Support management of distributor relationships across onboarding, updates, amendments, and terminations
- Coordinate distributor-related changes (territory, pricing, product scope, compensation) and ensure alignment across contracts and systems
- Serve as a point of contact for distributor-related inquiries and internal coordination
- Maintain distributor master data and supporting documentation
Cross-Functional Coordination
- Collaborate with Sales, Legal, Finance, Customer Service, and Operations to ensure contract alignment and execution
- Communicate contract and pricing updates to relevant stakeholders
- Provide support to Sales teams in structuring agreements consistent with company policies
Compliance & Quality
- Ensure contracts and processes comply with SI-BONE Quality System requirements and applicable regulations (FDA, ISO, SOX)
- Support internal and external audits by maintaining accurate and complete documentation
- Escalate compliance risks and support corrective actions as needed
Process Improvement & Reporting
- Identify process gaps and support continuous improvement initiatives related to contract and distributor lifecycle management
- Track and report on key metrics such as contract status, pricing accuracy, and turnaround times
- Maintain work instructions, SOPs, and training materials
Knowledge, Education and Experience:
- Bachelor’s degree in Business, Finance, or related field; degree in Accounting or equivalent experience considered
- 4–7 years of experience in operational, sales support, or financial roles with strong focus on data management, recordkeeping, reporting, and facilitating processes across Sales, Finance, and business operations
- Experience working with ERP and CRM systems (e.g., Salesforce, QAD)
- Exceptional attention to detail and organizational skills, with demonstrated ability to manage and reconcile data accurately
- Effective communication skills with the ability to work cross-functionally
- Proficient with MS Office Suite of Applications and more specifically Microsoft Excel with experience handling data analysis, reporting, and tracking
- Ability to pick up new concepts, systems, and processes quickly and be a collaborative team player.
Preferred Experience:
- Experience in the medical device or regulated healthcare industry
- Experience with supporting pricing contracts for medical devices or supply contracts for health systems
- Experience supporting distributor or channel partner programs
- Familiarity with contract drafting or negotiation support
Salary range: $80,000 - $90,000. The compensation range for this position is specific to the location and is in good faith what SI-BONE expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Supplemental pay: bonus and stock
There are potential risks associated with the iFuse Implant System. It may not be appropriate for all patients and all patients may not benefit. For additional information on the company or the products including risks and benefits, please visit www.si-bone.com/risks.
We are aware of active recruitment scams using the SI-BONE name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. We will never ask candidates to cash checks or make a payment in order to be considered for a position. SI-BONE only uses company email addresses, which contain “@si-bone.com” to communicate with candidates.
If you believe you’ve been a victim of a phishing scam, please visit the Cybersecurity & Infrastructure Security Agency at https://www.cisa.gov/be-cyber-smart/report-incident learn how to report it.