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Axon

Account Executive, UK Public Sector

United Kingdom-Remote · Remote · 3037 Sales Commonwealth

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About the role

LeadershipCustomer SuccessNegotiationSalesforceCRMForecastingProcurementContract Management
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Job Title: Account Executive, UK Public Sector Reporting to: Director of Sales, UK & Ireland Direct Reports: None Location: UK (remote) Travel expectations: Approximately 50% Your Impact As an Account Executive at Axon, you will play a key role in helping police forces across the UK adopt technology that saves lives, reduces risk to officers and the public, and enhances transparency and public trust. You will be supporting the adoption of Axon's ecosystem of products - including body-worn and in-car cameras, TASER devices, and cloud-based software platforms including our digital evidence management system - across forces in the UK. Your success will be measured by your ability to build and maintain senior-level relationships, drive large, complex opportunities through public sector procurement, and align Axon's solutions with the mission-critical needs of UK policing. This is a quota-carrying, external field position. At Axon, our goal is to make each individual feel valued for their contribution to the company's mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter. What You'll Do Develop and Execute Account Strategies: Create comprehensive account strategies that align Axon's solutions with the mission-critical needs of UK police forces, focusing on officer safety, operational efficiency and digital transformation. This will require close collaboration with other internal members of the account team(s). Drive Complex Sales Engagements: Manage long sales cycles, leading to high-value, multi-year agreements with forces and police-led collaboratives. Facilitate discovery meetings, present Axon's value propositions, and lead customer negotiations. Help increase market share and achieve Axon's strategic objectives by maximising revenue and customer satisfaction within your designated forces and regions. Support Public Safety Innovation: Partner with internal teams to present Axon's innovative public safety technologies - such as TASER 10, Axon Body 4, Axon Fleet, Axon Evidence, Axon Respond, Axon Fusus and Axon VR training - demonstrating how these solutions transform force operations and support national productivity and efficiency priorities. Manage Customer Relationships: Cultivate relationships with both executive and operational leaders within police forces - including Chief Constables, Deputy Chief Constables, Police and Crime Commissioners and their offices, Chief Finance Officers, Heads of Digital/IT and operational commanders. Ensure seamless customer experiences through proactive engagement and problem-solving. Champion Public Safety Outcomes: Position Axon as a key enabler of UK policing priorities, helping forces meet their operational and safety goals while enhancing transparency, accountability and public confidence. Collaborate with Internal Teams: Work closely with Axon's customer success, engineering and programme management teams to ensure that customer projects are delivered on time and that forces derive measurable value from Axon's solutions. Navigate UK Public Sector Procurement: Work with force commercial and procurement teams, national frameworks and police-owned commercial routes to structure compliant, competitive routes to market, and manage the associated governance and approvals. Accurate CRM Management: Maintain up-to-date records of customer interactions, opportunities and forecasts in Salesforce. Use this data to drive proactive sales strategies and ensure visibility for internal stakeholders. Key Performance Indicators Revenue Growth: Achieve or exceed annual revenue targets by closing high-value opportunities with UK police forces. Market Penetration: Lead the expansion of Axon's solutions across UK policing. Strategic Solution Selling: Collaborate with forces to identify and address their pain points through Axon's full suite of products, including Axon Records, Fleet and Evidence.com. Develop tailored solutions that result in improved officer safety, enhanced force transparency and streamlined workflows. Executive Relationships: In conjunction with Axon UK leadership and other team members, establish and maintain high-trust relationships with senior leaders (Chief Constables, Deputy Chief Constables, PCCs, CFOs, CIOs, etc.) within assigned forces, positioning Axon as a long-term partner in public safety technology. Cross-Functional Leadership and Collaboration: Lead a cross-functional Axon team, including product, engineering and sales engineers, to ensure customer success and satisfaction, delivering 100% on all project commitments for assigned accounts. Develop strong relationships within the UK team and across other divisions throughout Axon to serve as an advocate for our UK customers. Contract & Negotiation Leadership: Lead the proposal and negotiation process for contracts, ensuring competitive positioning and successful long-term engagements, including through framework call-offs and direct award processes where applicable. Customer Feedback Loop: Gather actionable insights from assigned forces to inform Axon's product development and ensure that Axon's solutions meet UK policing needs. Contribute at least 5 pieces of actionable product feedback per quarter in partnership with our Customer Success team. Forecasting Accuracy: Deliver accurate, data-driven forecasts with a 90%+ accuracy rate, maintaining transparency and proactive communication with senior management about your pipeline and expected deal closure. What You'll Bring Track Record of Success: Proven experience exceeding sales targets in a complex, consultative sales environment, particularly in public safety, SaaS or cloud-based solutions. Public Sector Sales Experience: Deep understanding of UK public sector procurement and the ability to navigate complex, multi-stakeholder deals. Solution-Oriented Mindset: Ability to translate complex customer needs into innovative Axon solutions, helping forces enhance public safety, officer accountability and efficiency. Technical Acumen: Familiarity with cloud computing, SaaS solutions and (preferably) digital evidence management systems. Experience working with police IT and digital leaders to drive cloud and digital transformation initiatives. Collaborative Leadership: Proven ability to work cross-functionally within an organisation to deliver comprehensive, high-impact customer solutions. Leadership experience in managing multi-stakeholder projects is a plus. Law Enforcement/Public Safety Knowledge: Experience working with UK police forces or wider public safety agencies is a strong plus. Ability to connect Axon's mission and products to the unique challenges of UK policing - including the regulatory, ethical and data protection scrutiny that surrounds police technology. Travel Flexibility: Willingness to travel up to 50% to meet with key customers and stakeholders across the UK. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].