Director of eDiscovery and Data Solutions

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for representing Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion. At Crowell & Moring, exceptional client service begins with exceptional people. We are committed to delivering responsive, high-quality, and professional service to our clients and to one another, while continuously elevating standards of excellence across every aspect of our work. Job Summary The Director of eDiscovery and Data Solutions works closely with eDiscovery leadership including the leader(s) of the eDiscovery and Information Management practice to manage firmwide -technology-enabled eDiscovery services. Serving as a senior adviser to firm leadership and the eDiscovery and Information Management practice, the Director combines firm business goals and client priorities into a clear service, technology, and investment roadmap for eDiscovery matters. The role is accountable for the performance, growth, governance, and financial sustainability of the eDiscovery and Data Solutions (“EDDS”) function, while identifying broader opportunities to use data, analytics, automation, and artificial intelligence to improve matter delivery and defensibility of process. The Director leads the eDiscovery and Data Solutions team, shapes strategic vendor and platform decisions, and partners across Practice Management, Innovation, Information Technology, Information Security, the GC’s Office, Finance, and other business functions to develop scalable solutions. Success is measured by client value, quality and defensibility, adoption, operational and financial performance, risk management, and the team’s contribution to the firm’s strategic priorities. Job Responsibilities - Set and execute the firmwide strategy for eDiscovery and Data Solutions, with a multi-year roadmap aligned to firm, practice, client, and matter priorities. - Serve as a senior technical adviser to eDiscovery leadership and the eDiscovery and Information Management practice on discovery technology strategy, security and management, cost, and the effective use of data and technology in the context of litigation. - Position the function as a differentiated legal technology service by identifying opportunities to strengthen client value, improve matter outcomes, support pitches and client conversations, and develop repeatable service offerings. - Own the service portfolio and operating model for eDiscovery data solutions, including governance, demand planning, delivery standards, resource strategy, service levels, and continuous improvement. - Lead the development of scalable data, analytics, automation, AI-enabled, and technical workflow solutions that improve how legal teams manage, analyze, and use matter-related information. - Establish clear business cases, priorities, success measures, and benefits-realization plans for technology and service investments; report progress, risks, outcomes, and required decisions to senior stakeholders. - Direct the evaluation, selection, implementation, adoption, performance, validation, and lifecycle management of eDiscovery platforms and approved data solutions. - Build strong partnerships with Practice Management, Innovation, Information Technology, Information Security, the GC’s Office, Finance and other functions to align strategy, resources, dependencies, and delivery. - Develop and maintain trusted relationships with key clients, legal teams, and practice leaders; anticipate evolving needs and translate them into commercially sound and scalable solutions. - Where the firm is engaged to provide eDiscovery technology solutions via EDDS provide executive oversight of complex, high-risk, or strategically significant matters, ensuring defensible approaches, effective escalation, and alignment with client expectations. - Own both team- and matter-level financial performance, including budgeting, pricing input, investment planning, capacity, cost trends, recovery, and material variances. - Lead vendor and commercial strategy, including sourcing, negotiation (in conjunction with the firm’s Vendor Management Office), performance management, innovation commitments, concentration risk, service quality, and value for money. - Monitor legal, regulatory, client, and market developments and advise leadership on their strategic implications for services, technology management, security risk, and investment. - Build, lead, and develop a high-performing, globally connected team through organization design, talent and succession planning, performance management, capability development, and inclusive leadership. - Drive adoption and consistent practice through stakeholder engagement, targeted communications, training, and practical change management. Knowledge, Skills and Abilities - Deep expertise in eDiscovery technology and related support strategy, legal and regulatory requirements in the context of eDiscovery, service delivery, and technology across the discovery lifecycle. - Strong commercial and financial acumen, including the ability to develop business cases, evaluate investments, manage budgets, assess pricing and recovery, and balance value, risk, and cost. - Demonstrated ability to create and execute multi-year strategies, service roadmaps, operating models, and transformation initiatives in a complex professional-services environment. - Advanced knowledge of eDiscovery technologies, services, platforms, data analytics, technology-assisted review, automation, machine learning, generative AI, workflow technologies, forensic collection, and information security practices. - Ability to transform client, legal, and business needs into scalable services and technology solutions with clear outcomes, governance, ownership, and performance measures. - Strong executive presence and judgment, with the credibility to advise senior leaders, practice leaders, clients, and matter teams on complex and sensitive issues. - Proven ability to lead cross-functional change, align stakeholders, resolve competing priorities, and influence decisions without relying solely on formal authority. - Demonstrated success leading, managing, and developing high-performing, multidisciplinary teams across offices and geographies, including organization design and succession planning. - Strong client relationship, consulting, and business-development skills, with the ability to shape opportunities and articulate a compelling value proposition. - Excellent written, verbal, presentation, facilitation, and negotiation skills, including the ability to make complex eDiscovery, technical, and commercial issues clear to nontechnical audiences. - Ability to operate effectively in a fast-paced environment while maintaining strategic focus, disciplined execution, and appropriate oversight of operational risk. Education The position requires a Bachelor’s Degree. Experience The position requires a minimum of 10 years of progressively responsible experience in eDiscovery technology and eDiscovery litigation support, or a related field, including at least 5 years leading and managing teams. Significant experience in a large law firm (preferably AmLaw 100), in-house legal department, or comparable professional-services environment is preferred. Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors. $195,000 - $290,000 - Boston, Chicago, Dallas, Denver, Los Angeles, Minneapolis, Orange County, Waltham, and Washington DC $220,000 - $320,000 NY & SF $190,000 - $280,000 Other US locations Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 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