TRIO/SSS Academic Success Coach

In accordance with BMCC Personnel Policy 300.202, BMCC will give first preference to qualified internal candidates who apply for this position.   Job Summary:   The TRIO/SSS Academic Success Coach must show a sincere interest in students as people and be free of biases toward individuals from targeted population and diverse backgrounds. The TRIO/SSS Academic Success Coach will provide general counseling services to those students identified as part of the SSS project and will regularly work with admissions, financial aid, registrar, and other BMCC staff and/or faculty to provide identified students with the full range of institutional services. Services include academic advising and transfer advising, tutoring services, career development, financial and economic literacy, FAFSA completion, mentoring, personal development, goal setting, needs assessment, and soft skills building. The TRIO/SSS Academic Success Coach will report directly to the TRIO/SSS Director.   TRIO Student Support Services (SSS) is a federally funded grant program serving 170 first generation, limited-income, and students with a physical or learning disability. SSS promotes the academic success, personal development, persistence and retention of college students who are traditionally underrepresented in postsecondary education.    Essential Duties and Responsibilities:   - Assist the TRIO/SSS director with the identification and recruitment of targeted students. - Help students identify, clarify, choose and implement realistic educational, career, transfer and personal goals. - Conduct intake meetings to ensure student is eligible and has a need for the program. - Help plan and implement diagnostic testing and assessment techniques that foster student self-understanding and decision making. - Provide individualized academic coaching to targeted students to improve retention and completion rates. - Conduct graduation audits with students on an on-going basis, and complete final graduation audits for all SSS students upon program completion. - Maintain SSS student record files as required, including a record of all student contacts, via permanent file and Student Access database. - Assist targeted students with the financial aid application process. - Provide academic advisement/registration to targeted students each semester as needed. - Assist students in understanding the entire college transfer process, including organizing trips to local four-year universities, provide individualized assistance to students with the application process to four-year institutions, as well as the process for obtaining financial aid/scholarships at the four-year college or university. - Plan and conduct a variety of SSS activities, such as workshops, SSS Fall Kick-Off and Spring Retreat, SSS Symposium and Awards Banquet, cultural enrichment activities, educational counseling to improve financial and academic literacy of SSS students. - Maintain social media presence as well as updating Moodle shell and responding to Student Access communications and alerts. - Assist the TRIO/SSS Director with formative and summative evaluations and reporting. - Other duties may be assigned within the scope and complexity of the position description.   Required Knowledge, Skills, and Abilities:   - Must possess a thorough understanding of human behavior; demonstrate a supportive, encouraging approach to students; demonstrate a strong commitment to student success, and demonstrate strong commitment to the SSS project and to the needs of disadvantaged students. - Must be able to work independently as well as cultivate a cooperative attitude toward colleagues and members of the college community. Attention to details and deadlines with excellent follow-up skills are needed to be successful in this position. - Computer skills and competency with Microsoft Word and Excel. - The ability to read and interpret budget and financial documents, manuals, procedure reports, and other similar documents is required. - Must be willing to travel as needed to fulfill the requirements of the grant, with some overnight trips each semester. - Demonstrated understanding of and a commitment to the tribal college mission and purpose teaching and learning, high academic standards, and student success.   Required Education and Experience:   - Bachelor’s degree preferred with training in a curricular field or student personnel work appropriate to providing comprehensive advising services to participants. - Must be Career and Educational Coach certified or certified within 6 months of hire date. - Experience with or demonstrated skill in using student success plans with college level students. - Experience in college advising or student personnel work. - Experience working with students similar to those participating in the project. - Excellent written communication and organization skills. - Proven ability to work collaboratively with others, college and departmental committee experience preferred. - Knowledge or experience working with people of diverse backgrounds, abilities, and needs. - Knowledge or experience in working with Native Americans, in an educational setting preferred. Physical Requirements:   - Duties are generally performed inside and not exposed to adverse conditions.  - The position will require sitting for periods of time at a computer, in an office setting.   - Infrequently, the employee will lift, move, push, and pull up to 10 pounds for performance of the position.  - Position requires the ability to mentally and physically perform the essential duties with or without accommodations.   To Apply:     Before the deadline of Tuesday, November 17, 2026, at 4:00 p.m., all interested candidates should upload the following documents: - Letter of interest that addresses how the applicant meets the posted requirements. - Current resume or curriculum vitae. - Unofficial transcripts for all earned degrees (official transcripts required at time of offer). - Proof of tribal enrollment, if claiming preference. - References: Provide a list of contact information and nature of professional relationships of at least three professional references.  Alternatively, candidates may upload letter(s) of reference from those contacts.    The statements above are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required in said position.   In accordance with the Clery Act, Bay Mills Community College’s Annual Security Report is available at the Receptionist's desk in the Administration Building or the Accounting Department upon request. This document provides critical safety information, such as emergency response and preparedness, crime prevention, crime reporting, and timely warnings. This report also includes crime statistics for the past three years.   It is the policy of BMCC to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, military status, or any other characteristic protected by applicable federal or state law. However, BMCC Indian Preference in accordance with the spirit of the Indian Preference Act, PL 88-352-Sec. 707 (1) July 2, 1972, may grant first consideration for employment to Indians.