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Constance Hospitality Management

Housekeeping Runner

Constance Le Chaland, Plaine Magnien, MU · On-site · Full-time · Housekeeping

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About the role

Customer SupportCommunication
Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. - Deliver clean linen, towels, robes, and amenities to guest floors in a timely manner. - Replenish housekeeping pantries according to par stock levels. - Stock and maintain housekeeping carts with required supplies and amenities. - Remove soiled linen, trash, and recycling from service areas and guest floors. - Coordinate with Laundry to ensure continuous linen availability. - Assist Room Attendants during high occupancy or peak periods. - Respond promptly and courteously to guest requests (extra towels, pillows, toiletries, baby cots, etc.). - Deliver items within established service time standards (e.g., 10–15 minutes). - Greet guests professionally and maintain a polite, well-groomed appearance. - Respect guest privacy and follow Do Not Disturb (DND) policies. - Maintain cleanliness and organization of back-of-house corridors and storage areas. - Report maintenance issues, damaged items, or safety hazards immediately. - Adhere to chemical handling guidelines and safety data sheet (SDS) standards. - Comply with fire, life, and safety regulations. - Participate in regular safety training sessions. - Follow hotel grooming, hygiene, and uniform standards at all times.  Qualification: • Middle or Secondary Education + Additional training or certificates in the relevant field is a plus. Experience: • A minimum of 1 year of experience in hotel industry. • Proven experience working in a top luxury resorts is a plus. • Experience working in remote island locations is a plus. • Experience using industrial cleaning equipment and products is a plus. Technical skills: • Excellent organization skills. • Superb customer service to our guests. • Able to resolve guest complaints and queries promptly and in a polite manner. • Must be detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. • Fluency in English or another language, written and verbal communication. • Knowledge of a second language is a plus. • Time management   WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. - We believe in continuous learning and growth to help our teams achieve their full potential. - A strong family spirit is part of our identity, we support and care for one another. - We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. - Our passion for luxury hospitality is reflected in every detail of the guest experience. - We are committed to environmental and societal contributions, integrating sustainability into everything we do.🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence.