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Getwingapp

Paralegal Virtual Assistant — Client Contracts and Compliance

Manila, Philippines · Remote · Full Time · Customer Success

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About the role

ComplianceContract Management
Role Overview Wing Assistant is looking for a detail oriented Paralegal Virtual Assistant to support client contracting and compliance requirements, primarily for clients based in the United States and the United Kingdom. This person will review client requests, identify required documents and certifications, and coordinate with our Philippine lawyers and internal teams to complete requirements accurately and promptly. The role will work closely with Sales to resolve documentation blockers and help virtual assistant placements move forward. Key Responsibilities - Contract and NDA Review Review client NDAs, service agreements, confidentiality provisions, and related documents against approved templates and guidelines. Summarize obligations, flag unfamiliar terms or deviations, and prepare questions or proposed revisions for legal review. - Client Requirements Assessment Analyze contractual and compliance requests to identify what the client requires, why it is needed, which team owns it, and when it must be completed. Clearly distinguish existing documentation from requirements needing further review or action. - Certification and Documentation Coordination Coordinate requests for company documents, certifications, insurance evidence, policies, and other supporting records. Verify availability, validity, and applicability with the responsible teams before providing documents or confirming compliance. - Sales Support Serve as the coordination point for legal and compliance requirements arising during the sales process. Give Sales clear updates on outstanding items, required approvals, expected timelines, and next steps. - Legal Team Coordination Prepare organized summaries and supporting documents for our Philippine lawyers. Track legal feedback, coordinate approved revisions, and escalate matters requiring specialized advice on U.S. or U.K. requirements. - Internal Coordination Work with Operations, HR, Finance, IT, and other relevant teams to gather information and complete client requirements. Follow up consistently until each item is resolved or formally escalated. - Document and Approval Management Maintain accurate records of contract versions, approvals, signatures, expiration dates, and outstanding obligations. Ensure documents follow the appropriate review and signing process. - Process Improvement Maintain a central repository of approved templates, frequently requested documents, and standard responses. Identify recurring blockers and recommend ways to improve turnaround time.